startup business
  • Unbelievable discounts
  • Strategy Planning
  • Consulting services
  • Digital Insights services

Digital Customer Care

With our omnichannel platform you can manage, respond and monitor inbound communication across all social media platforms, instant messengers, review platforms, in-app chats and much more.

Digital Customer Service

Review Management

Understand and manage customer feedback from various review platforms and sites. SimplyReviews enables you to monitor location reviews, e-commerce and app reviews from one place, with comprehensive analytics to show you the bigger picture.

review management platform

Social Media Customer Service

Integrate social media as a customer service channel on our omnichannel platform. Streamline your responses and monitor brand sentiment across all social media platforms.

Social Media Customer Service

AI and Chatbots

SimplyBot can identify intent and auto-tag sentiment in customer interactions to help resolve customer issues more efficiently. Customize chatbots as per your needs, with 24/7 support you can respond to customers after business hours and let them know when they’ll hear back.

conversational chatbot
customer support ticketing
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Customer Satisfaction

98% +

Used by

5000+ brand

Why Simplify360?

We are passionate about working with start-ups and accommodating their needs and requirements. Request a demo and see how our platform can help you transform your social media and digital customer service.

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