One stop shop for all your digital customer service needs.

Don’t complicate the process, be smart, Simplify customer service with SimplyStartup. 

What makes us a great fit for start-up?

Omnichannel Integration

We seamlessly integrate your existing customer service system into our platform. Our omnichannels platform can be configured to your preferences, with channels you prefer to use. You customers can reach you from wherever they prefer. We’ll help you maintain and keep track of the system with detailed insights about customer experience and team performance.

Easy Onboarding and 24/7 support

Seamlessly integrate your existing system onto our platform, with our 24/7 support you can rest assured that you have the foundation for successful customer experience. During the onboarding process, you can customize our dashboards to your needs and have a walk through of the platform for all your agents and employees.

Actionable Insights

Gain key insights through monthly reports and our analytics dashboards so you can make informed decisions to grow your CSAT. Get a deeper understanding of your customers along with competitor benchmarking.

Cost-Efficient and Customizable

Get the best TCO in the industry, an enterprise grade software but light on pockets for budding start-ups. We will provide you with customized dashboards and workflows, tailored to your business needs.

Add-ons for budding Startups:

  • Unbelievable discounts
  • Strategy Planning
  • Consulting services
  • Digital Insights services

Unbelievable discounts

Strategy Planning

Consulting services

Digital Insights services

Our Solutions

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With our omnichannel platform you can manage, respond and monitor inbound communication across all social media platforms, instant messengers, review platforms, in-app chats and much more.

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Understand and manage customer feedback from various review platforms and sites. SimplyReviews enables you to monitor location reviews, e-commerce and app reviews from one place, with comprehensive analytics to show you the bigger picture.

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Integrate social media as a customer service channel on our omnichannel platform. Streamline your responses and monitor brand sentiment across all social media platforms.

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SimplyBot can identify intent and auto-tag sentiment in customer interactions to help resolve customer issues more efficiently. Customize chatbots as per your needs, with 24/7 support you can respond to customers after business hours and let them know when they’ll hear back.

Digital Customer Care

With our omnichannel platform you can manage, respond and monitor inbound communication across all social media platforms, instant messengers, review platforms, in-app chats and much more.

Review Management

Understand and manage customer feedback from various review platforms and sites. SimplyReviews enables you to monitor location reviews, e-commerce and app reviews from one place, with comprehensive analytics to show you the bigger picture.

Social Media Customer Service

Integrate social media as a customer service channel on our omnichannel platform. Streamline your responses and monitor brand sentiment across all social media platforms.

AI and Chatbots

SimplyBot can identify intent and auto-tag sentiment in customer interactions to help resolve customer issues more efficiently. Customize chatbots as per your needs, with 24/7 support you can respond to customers after business hours and let them know when they’ll hear back.

Scale your presence across all channels

A Resourseful Customer Experience Platform for Start-Ups

daily ticket interactions,where customers are served, Languages supported,[ across 5 continents], serviced every day

Customer Satisfaction

98% +

Used by

5000+ brand

Why Simplify360?

We are passionate about working with start-ups and accommodating their needs and requirements. Request a demo and see how our platform can help you transform your social media and digital customer service.

Here is what our customers say about us!

We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.

In an ever-changing world of social media customer service, Simplify360’s omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operations.

Simplify360 not only enabled us to achieve review feedback monitoring and insights for 980 dealers, but have also allowed us to seamlessly and efficiently respond to end customers thereby improving our brand image.

    Here is what our customers say about us!

    Slide NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about Slide NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about

    Join over 5000+ brands who trust our Omnichannel Platform to enrich their Customer Experience.