Social Listening and Analytics

Simplify360’s social listening and analytics capabilities allow for unparalleled data collection, in-depth social media and omni-channel VOC insights and actionable intelligence. 

Social Listening Features

Omnichannel Approach

Influencer Dashboards

Twitter Performance

Omnichannel Approach

Influencer Dashboards

Twitter Performance

Location Review Dashboards

Location Review Dashboards

Ecommerce Dashboards

Customer Care Dashboards

Ecommerce Dashboards

Customer Care Dashboards

Facebook Performance

Channel Insights for Twitter, Facebook and Instagram

Productivity, Tagging and performance dashboards

Facebook Performance

Channel Insights for Twitter, Facebook and Instagram

Productivity, Tagging and performance dashboards

Competitor Benchmarking – Channel, Keywords and Channel Insights Based

Competitor Benchmarking – Channel, Keywords and Channel Insights Based

Framework

Automated Dashboards

Automated dashboards with segmentation abilities and high-level self serve capabilities from all sources (some examples mentioned).This will also include static ticker dashboards for various category types and dimensions such as themes, sentiment (velocity, spread), geo/demographic information, and more.

Analyst Reports

Periodic/Adhoc Reports with consolidated and break down of insights across channels – with analytics and domain expertise, these will be to the point and full of actionable analytics.

Predictive and Prescriptive Modelling

Custom models built based on the sources and KPIs and category considerations that the brand has.This will allow for powerful internal and unparalleled insights for competitive advantageOur overall USPs include multi-lingual and localisation abilities,multi-country presence, and experience doing this for many enterprise clients successfully.

Automated Dashboards

Automated dashboards with segmentation abilities and high-level self serve capabilities from all sources (some examples mentioned).

This will also include static ticker dashboards for various category types and dimensions such as themes, sentiment (velocity, spread), geo/demographic information, and more.

Analyst Reports

Periodic/Adhoc Reports with consolidated and break down of insights across channels – with analytics and domain expertise, these will be to the point and full of actionable analytics.

Predictive and Prescriptive Modelling

Custom models built based on the sources and KPIs and category considerations that the brand has.This will allow for powerful internal and unparalleled insights for competitive advantageOur overall USPs include multi-lingual and localisation abilities,multi-country presence, and experience doing this for many enterprise clients successfully.

Why Simplify360 Listening and Dashboarding?

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