Switch to Simplify360, the best OneDirect alternative.

By switching to Simplify360, you’re investing in an AI-powered, Omnichannel CX, ORM & end-to-end Social Insights & Publishing platform that’s loved by 5000+ global businesses. Delivering amazing CX, collecting game-changing social insights and managing ORM has never been this easier.

At Simplify360, we will continue to provide Twitter data access. The recent changes with Twitter APIs will have no impact for our customers.

5000+ businesses trust and love using Simplify360

Why Simplify360 is a better alternative to OneDirect?

You don't have to take it from us!

It works with a lag all the time, the lag in loading the tickets, updating the ticket, creation of the ticket. Data is not much clear and we have personally observed instances where the data was misplaced for two whole days due to an infra issue.

Sometimes we faced latency issues during productivity hours

Sometimes the tool goes slow wherein refresh

Fast and easy setup that lets you get started quickly, without investing a lot of time in complex configuration and discovery processes. Very cost-effective as well, makes this a good starting point for enterprises and a very serviceable solution for startups.

Available for an affordable price, with interactive reports, great analytics and support. It can be integrated into several different popular 3rd party software.

Simple, less complicated, customizable and insightful reporting. There are a lot of inbuilt dashboards already available in the tool and it is so much easier to get reports.

Why you should choose
Simplify360 over OneDirect?

Twitter data

Get access to all your Twitter Data on the unified dashboard – Twitter mentions, DMs, keyword mentions and more, only on Simplify360.

Workflow automations

Get access to all your Twitter Data on the unified dashboard – Twitter mentions, DMs, keyword mentions and more, only on Simplify360.


Respond to online reviews on the go with autoresponders. Make agents more productive by allowing them to focus on more complex queries.

Social listening & analytics

Know what your customers are talking about your business. Track competitor performance, understand customer sentiment, identify influencers, etc.

One place for all queries

Monitor and respond to cross channel csutomer queries from on inbox – chat, email, WhatsApp, social and more. Say no to software bloat.

Dedicated Account Manager

Have an expert travel by your side the entire journey. More insights, personalized support and best industry results.

Here’s what our clients have to say. They love and trust us!❤️

“A great and easy-to-use support platform! We’ve been using Simplify360 for almost two years now and our team totally loves the experience.

Our support team was able to cut through the noise, monitor and respond to over 5000+ tickets seamlessly. Now, we also handle our emails and Playstore reviews with Simplify360.

Simplify360 has got an amazing support team. We really loved how helpful & supportive they were at all instances. We were able to provide our clients with excellent ORM services, thanks to Simplify360!

Switch to the better support & social insights platform now!

Deliver your customers amazing CX and get game-changing business data & analytics across all social platforms including Twitter. Talk to our experts to know more about switching to the best OneDirect alternative.

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    In this 1-on-1 Demo, we will walk you through the product covering both Customer and Agent experiences.