Reviews for the travel industry and restauranteurs are of immense importance. Managing them helps brands understand and address location pain points & integrated with surveys helps close loop offline customer experience!

Rohit Gupta, CEO, Simplify360


Integrated Review Monitoring


    • Capture Cross Channel Reviews from Zomato and Tripadvisor
    • Role based and custom dashboards for multi geo/cross functional teams


Automated & SLA Based Review Responses


    • SLA based routing engine
    • Track and manage every single review posted
    • Move customers from detractors to advocates
    • Automate responses and have manual fallout processes


Review Generation & Widgets


    • Use our cross channel features to also drive non detractors to review
    • Embed widgets to showcase the success of your hotels based on location, and segments
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