Build Trust and Sell More with Simplify360’s Review Management Platform

SimplyReviews makes it easy for you to manage all your reviews. Monitor, Manage, Respond and Analyze all your reviews at one place.

SimplyReviews the Ideal Review Management Tool

88% of customers trust online reviews as much as personal recommendations. Track, Manage, and Respond to reviews from various platforms like Facebook, Google, Yelp, Amazon and other review sites through our omnichannel review management Software.  Manage E-commerce Reviews, App Reviews (IOS & Android), Location Reviews, everything at one place.

Review Management Features

Omnichannel Review Management

Not only do you get the complete insights from our Review Dashboards on where your brand stands, but who your competitors are and their performance.

Manage your reviews based on location, this includes region and specific branch locations. View metrics and ratings for specific locations and regions.

Track your customers’ sentiment with our ReviewAssist AI Engine. Auto-sentiment tagging makes it easier for your support team by eliminating hours of tagging.

Aggregate customer ratings from all review platforms to have a comprehensive CSAT score.

Omnichannel Review Management

Monitor and Respond to reviews across platforms. Build Trust and Drive Sales

Edit
Location based review sites help businesses boost their local SEO and Online presence. Facebook, Google (GMB), Zomato, TripAdvisor etc.
Edit
One-stop shop to manage App reviews and monitor analytics of your business and your competitors. Android & IOS
Edit
Integrate SimplyCommerce to track your brand and competitors SKUs across. Amazon, Flipkart, eBay, Custom

Location Reviews

Location based review sites help businesses boost their local SEO and Online presence. Facebook, Google (GMB), Zomato, TripAdvisor etc.

App Reviews

One-stop shop to manage App reviews and monitor analytics of your business and your competitors. Android & IOS

E-Commerce Reviews

Integrate SimplyCommerce to track your brand and competitors SKUs across. Amazon, Flipkart, eBay, Custom

Seamless Online Review Management

Respond to your customers in a streamlined method, by auto-routing reviews into different queues based on sentiment, issues and store location.

Auto-respond to reviews based on sentiment with our Review Assist™

We provide Complete workflow for responses to reviews.

Triggered and Automatic Customer Surveys

Ask your customers for feedback, it builds trust and shows the customers you care. Customer surveys allow you to develop your product to better suit the needs of your customers, boost customer experience.

Simplify360 offers businesses the opportunity to:      

Customize surveys - to products, service, customers experience and more.

Perform surveys across all channels.

Monitors and measures your Customer Satisfaction (CSAT), both platform specific and overall.

Review Alerts based on type

Escalate Reviews and set Alerts, configure them by role and team. Set alerts based on issue, rating, and sentiment.

Auto-prioritise review alerts based on both sentiment and rating. Ensure branch managers of individual store locations stay in the loop with role-based alerts.

Receive emails and SMS alerts for urgent priority cases

SimplyReviews: Review Management Tool

Edit

With Simplify360 you’ll be able to monitor all platforms your customers use to review your business.

Edit

Cutdown on cost and effort, automate responses to reviews based on sentiment.

Edit

Our clients have automated 30-50% of their review responses.

Why Simplify360?

97% of customers check reviews before purchasing a product, so step with your best foot forward and manage, aggregate and respond to all reviews with Simplify360’s Review Management Tool. Our platform is equipped with dashboards for different roles and teams, making it easy to route customer issues to the right team for quick resolutions.

Here is what our customers say about us!

Client Photo

We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.

Client Photo

In an ever-changing world of social media customer service, Simplify360’s omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operations.

Client Photo

Simplify360 not only enabled us to achieve review feedback monitoring and insights for 980 dealers, but have also allowed us to seamlessly and efficiently respond to end customers thereby improving our brand image.

Our Review management helped our last client save 33% man hours in the last month alone. To know more, talk to our experts today!

Platforms

Location Review Management

Location based review sites help businesses boost their local SEO and Online presence.

App Review Management

One-stop shop to manage App reviews and monitor analytics of your business and benchmark your competitor reviews for both Android and IOS Apps.

Ecommerce Review Management

Integrate SimplyCommerce to track your brand and competitors SKUs across all Ecommerce platforms.

Here is what our customers say about us!

Slide NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about Slide NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about