Schedule a Simplify360 demo
In this one-hour session, our solution expert will demonstrate how you can provide excellent omni-channel customer service with S360.
Schedule a Simplify360 demo
In this one-hour session, our solution expert will demonstrate how you can provide excellent omni-channel customer service with S360.
Request your Report Today
Simply complete the form, We will mail you the download link
Schedule a Simplify360 demo
In this one-hour session, our solution expert will demonstrate how you can provide excellent omni-channel customer service with S360.
Request your Report Today
Simply complete the form, We will mail you the download link
Trusted by 5000+ Businesses across the globe
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Customers Using Our Platform Have Seen
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Reduction in social first response time
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Increase in CSAT Score
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Increase in digital deflection
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Reduction in average handling time
Here is what our customers say about us!
We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.
In an ever-changing world of social media customer service, Simplify360’s omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operations.
Simplify360 not only enabled us to achieve review feedback monitoring and insights for 980 dealers, but have also allowed us to seamlessly and efficiently respond to end customers thereby improving our brand image.
Partnering with Simplify360 helped us integrate all our support channels into a single omnichannel unified inbox and enabled us to streamline our customer service processes. We recommend Simplify360 for its efficiency, flexibility, and personalized support. The software is a great enabler to our capabilities.
We manage over 50 channels for customer support, and with Simplify360, it has become effortless to manage all our channels from one place. They provided a streamlined queue management system, so the right customer issues are handled instantly by the right team. Simplify360 is also efficient in supporting our day-to-day operations like reporting and escalations.
FROM OUR CX EXPERTS
- Instagram Publishing is now Live on Simplify360!
- 8 Easy Ways to Improve Customer Satisfaction in 2021
- 5 Mistakes to Avoid while Converting Social Media Followers into Sales
- 10 Actionable Customer Service KPIs & Metrics to Measure in 2021
- 10 Tips for Customer Service in 2021
- Ultimate Guide: Social Media & Digital Customer Support for Startups
CONTACT US
- USA: 701 E. Plano Pkwy, Ste. 408, Carrollton, TX 75074
- +1 (512) 539-0360 (USA)
- contact@simplify360.com
- INDIA: 5th & 6th floor, Trifecta Adatto, 21, ITPL Main Rd, Mahadevapura, Bengaluru, Karnataka 560048
- +91 70192 38162 (IND)
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