Schedule a Simplify360 demo
In this one-hour session, our solution expert will demonstrate how you can provide excellent omni-channel customer service with S360.
Schedule a Simplify360 demo
In this one-hour session, our solution expert will demonstrate how you can provide excellent omni-channel customer service with S360.
Request your Report Today
Schedule a Simplify360 demo
In this one-hour session, our solution expert will demonstrate how you can provide excellent omni-channel customer service with S360.
Request your Report Today
Customers Using Our Platform Have Seen
Reduction in social first response time
Increase in CSAT Score
Increase in digital deflection
Reduction in average handling time
Trusted by 5000+ Businesses across the globe
Here is what our customers say about us!
We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.
In an ever-changing world of social media customer service, Simplify360’s omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operations.
Simplify360 not only enabled us to achieve review feedback monitoring and insights for 980 dealers, but have also allowed us to seamlessly and efficiently respond to end customers thereby improving our brand image.
FROM OUR CX EXPERTS
- Instagram Publishing is now Live on Simplify360!
- 8 Easy Ways to Improve Customer Satisfaction in 2021
- 5 Mistakes to Avoid while Converting Social Media Followers into Sales
- 10 Actionable Customer Service KPIs & Metrics to Measure in 2021
- 10 Tips for Customer Service in 2021
- Ultimate Guide: Social Media & Digital Customer Support for Startups
CONTACT US
- USA: 701 E. Plano Pkwy, Ste. 408, Carrollton, TX 75074
- +1 (512) 539-0360 (USA)
- contact@simplify360.com
- INDIA: 5th & 6th floor, Trifecta Adatto, 21, ITPL Main Rd, Mahadevapura, Bengaluru, Karnataka 560048
- +91 70192 38162 (IND)
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