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Effective date: May 23, 2018
Simplify360 (“us”, “we”, or “our”) operates the https://simplify360.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We collect several different types of information for various purposes to provide and improve our Service to you.
Simplify360 is a SAAS based social media management platform. Simplify360 allows its users to integrate their social networks together in Simplify360 platform and may also allow integrating CRM (Customer relationship Management) applications used by an organization. The social media contents processed by Simplify360 are user-generated, public and as per the guidelines of social media networks. Such contents might contain personal data shared by end users in the Social Media. Since such data are processed by Simplify360 and used by its customers, GDPR apply for both Simplify360 and its customers in different ways.
Simplify360 also allows its customers to provide customer support to the end customers. During the course of customer support activity, Simplify360 customer may collect the end user’s personal details like email id, phone number, first name, last name and the account id of the end customer and store it in Simplify360 platform. Such personal informations are voluntarily shared by end customers for the purpose of customer support. Simplify360 is an enterprise CRM platform and doesn’t collect end user data directly in any manner.
Simplify360 is a secure platform and user needs to login using user name and the passwords. While providing the access to our platform customers we may ask user to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with transactional alerts, newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Simplify360 uses the collected data for various purposes:
Simplify360 may process your Personal Data because:
Simplify360 will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Under certain circumstances, Simplify360 may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Simplify360 may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Simplify360 aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
Simplify360 Shall invoice and Customer shall pay the fees as per the billing & payment terms defined on the MSA. All taxes and other governmental charges are addition to the fees charged. All payment obligations are non-cancelable and all amounts paid are non-refundable except as otherwise expressly stated in this MSA or the applicable Order forms.
The payment processors we work with are:
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.