Effortlessly deliver best in class customer experience on every customer touchpoint from a unified interface.
Our Omnichannel customer engagement solution, SimplyConverse makes managing customer interactions across digital channels timely and effortless.
Save time and effort of your support agents with our auto-tagging feature. Get notified with customized alerts and escalations to teams based on issue and sentiment. Customers can reach you over email, chat, social media or any other channel, and your support team will have all the context they need to expect and a unified view of the customer’s journey.
Automate interactions across channels with personalised AI powered Chatbots. Our bots Auto-escalate customer interactions for seamless bot to human agent transfer.
Gain insight on key customer experience metrics and team performance on our tailor made dashboards (multilevel view) based on your needs. You can manage and monitor overall ticket queues, channel specific ticket queues and much more.
Facebook, Twitter, LinkedIn, Instagram, WhatsApp, Email, Live chat, Google My Business, Amazon, Flipkart and much more.
Our Omnichannel customer engagement solution, SimplyConverse makes managing customer interactions across digital channels timely and effortless.
Save time and effort of your support agents with our auto-tagging feature. Get notified with customized alerts and escalations to teams based on issue and sentiment. Customers can reach you over email, chat, social media or any other channel, and your support team will have all the context they need to expect and a unified view of the customer’s journey.
Automate interactions across channels with personalised AI powered Chatbots. Our bots Auto-escalate customer interactions for seamless bot to human agent transfer.
Gain insight on key customer experience metrics and team performance on our tailor made dashboards (multilevel view) based on your needs. You can manage and monitor overall ticket queues, channel specific ticket queues and much more.
Facebook, Twitter, LinkedIn, Instagram, WhatsApp, Email, Live chat, Google My Business,Amazon, Flipkart and more.
Our ticketing system makes it easy to monitor customer conversations. Track the number of tickets at different stages of resolution.
Get a unified view of your support communication from social media and other support channels on a single platform. Support your customers globally at scale with our platform by integrating APIs from WhatsApp, Facebook, and more.
Customers can reach you through any channels they prefer, from Email to Social Media, Google My Business to Amazon, get all the inbound communications at one place with our Omnichannel interface.
Instantly respond to customers by integrating ChatBots into your customer service. With ChatBots customers can self-serve, and be informed of wait time for response and transfer to live-agent. Giving your customers a timeline shows them you care.
Our ticketing system makes it easy to monitor customer conversations. Track the number of tickets at different stages of resolution.
Get a unified view of your support communication from social media and other support channels on a single platform. Support your customers globally at scale with our platform by integrating APIs from WhatsApp, Facebook, and more.
Customers can reach you through any channels they prefer, from Email to Social Media, Google My Business to Amazon, get all the inbound communications at one place with our Omnichannel interface.
Instantly respond to customers by integrating ChatBots into your customer service. With ChatBots customers can self-serve, and be informed of wait time for response and transfer to live-agent. Giving your customers a timeline shows them you care.
Our AI driven platform allows businesses to manage and respond to all their Social Media, Messaging Channels, Review sites and more. With our intuitive ticketing system streamline customer interactions. With our AI insights, track and manage your brand performance.
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