Take the Data-Driven Route for your Brand Strategy

Gain robust actionable insights to inform your brand strategy and to stay ahead of the competition. 

We power the world's most loved brands!

Today, 60 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences.

Social Listening and Insight Features

Stay informed and Don't Miss a Beat

Keep ahead of the competitions with analysis of millions of real-time conversations happening online across channels. Find and understand what your customers are saying, feeling, and doing with respect to your brand.

Competitor Benchmarking

Seamlessly incorporate all your competitors onto our platform for a comprehensive view of their performance compared to yours on individual channels and collectively.

Listening loaded with Rich Features

Stay on track with industry trends with keyword and phrase tracking. Identify and engage influencers to enlist as brand advocates. Collect customer feedback to improve your products, services and content ideas. Discover market gaps and leverage opportunities to distinguish your brand.

Powerful and Customizable Dashboards

Customise models based on the channels, KPIs and category considerations according to your priorities. Be industry leaders with powerful internal and unparalleled insights for competitive advantage.

Upgrade your Social Media Strategy

Take informed decisions on your social media strategy with key social insights. Implement social insights beyond social media and into business and marketing strategies.

Get Granular Data

Gain insights on post and campaign performance, capture audience sentiment and reaction across channels. Understand audience response to marketing campaigns conveniently and compare to past performance to measure success.

Features

Stay informed and Don't Miss a Beat

Keep ahead of the competitions with analysis of millions of real-time conversations happening online across channels. Find and understand what your customers are saying, feeling, and doing with respect to your brand.

Competitor Benchmarking

Seamlessly incorporate all your competitors onto our platform for a comprehensive view of their performance compared to yours on individual channels and collectively.

Get a Leg-Up

Stay on track with industry trends with keyword and phrase tracking. Identify and engage influencers to enlist as brand advocates. Collect customer feedback to improve your products, services and content ideas. Discover market gaps and leverage opportunities to distinguish your brand.

Powerful and Customizable Dashboards

Customise models based on the channels, KPIs and category considerations according to your priorities. Be industry leaders with powerful internal and unparalleled insights for competitive advantage.

Upgrade your Social Media Strategy

Take informed decisions on your social media strategy with key social insights. Implement social insights beyond social media and into business and marketing strategies.

Post and Campaign Analysis

Gain insights on post and campaign performance, capture audience sentiment and reaction across channels. Understand audience response to marketing campaigns conveniently and compare to past performance to measure success.

Why Simplify360?

Scalable AI Driven platforms for consistent omnichannel customer service, that allows businesses to manage and respond to all their Social Media, Messaging Channels, Review sites and more. With our AI insights, monitor and manage your brand performance. We also provide automated response management for reviews that integrates our AI assistant, ReviewAssistTM .

Here is what our customers say about us!

We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.

In an ever-changing world of social media customer service, Simplify360’s omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operations.

Simplify360 not only enabled us to achieve review feedback monitoring and insights for 980 dealers, but have also allowed us to seamlessly and efficiently respond to end customers thereby improving our brand image.

    Here is what our customers say about us!

    Slide NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about Slide NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about

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