Ultimate Line Messenger Management Platform with AI driven Chatbots

Ultimate Line Messenger Management Platform with AI driven Chatbots

With over 250 million users, and a strong presence in Japan, Line is a key communication channel. With our integrated workflows, embedded chatbots, help your brand talk to customers easily and seamlessly.
Laxmi Khatiwada, Co-founder, Simplify360

Private and Secure Customer Messaging

- Viber enabled end-to-end security
- Real time and asynchronous messaging

Embedded Intelligent Automation

-SLA based routing engine
- Inbuilt AI for specific use cases and also AHT/headcount reduction year on year
- Proven AI based NLP and NLG engine for pushng marketing content

In-built Omni-channel view with other care channels

- Integrated other digital engagement channels to get a seamless Omnichannel view
- Best in class cross channel continuity

Line Messenger @ Simplify360

Integral part of our “instant messenger “suite that includes WhatsApp, weChat , Line & Viber

Completely integrated with digital conversations across other digital touch points such as social, email and SMS

Reduces overall cost per translation as part of digital deflection -Up to 50% cost savings where brands don’t use Instant messaging and 15% where they use it without our inbuilt efficiency metrics – qualify with research

Here is what our customers say about us!

Laxmi Khatiwada Co-founder, Simplify360

With over 250 million users, and a strong presence in Japan, Line is a key communication channel. With our integrated workflows, embedded chatbots, help your brand talk to customers easily and seamlessly.

    Be more accessible and delight your customers with Line as a support channel