- Viber enabled end-to-end security - Real time and asynchronous messaging
-SLA based routing engine - Inbuilt AI for specific use cases and also AHT/headcount reduction year on year - Proven AI based NLP and NLG engine for pushng marketing content
- Integrated other digital engagement channels to get a seamless Omnichannel view - Best in class cross channel continuity
With over 250 million users, and a strong presence in Japan, Line is a key communication channel. With our integrated workflows, embedded chatbots, help your brand talk to customers easily and seamlessly.