SOCIAL AI

Man Machine Collaboration – Social AI

  • Channel of Choice

    Web, Mobile app, Social Media, Kiosk, Tablet

  • NLP

    NLP Topic, Intent & Suggestion Algorithms

  • Multi-Step Process

    Graphical Desicison Tree Editor

  • Personalize

    Integration with back end systems through available web services

  • Seamless Transfer

    Seamless Transfer to next level support

  • Speech

    Available in multiple languages and can be enabled through both voice, text

WHY SIMPLYBOTS?

Why SimplyBots?

 

Business Benefits – Integrated AI Bots & IM

kpi
Voice
Live Chat
Bot
Agent man hours per 10K interactions
1700
1140
0
183
Digital Deflection
0
25%
2.5%
55%
Customer Satisfaction%
72
61
3
86

  • Highest CX
  • Best in Class Customer Experience Design

  • Best in class TCO for Customer Engagement
  • Digital Deflection
  • Secure
  • Scalable
  • Enterprise Integration Architecture
  • Intelligent Automation
  • Omnichannel
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