Ultimate Instagram Management Platform - Publish, Respond and Analyze

Make it easier for your Agents and Social Media team to engage and publish via Simplify360 on Instagram.

Instagram chat screen

Ultimate Instagram Management Platform - Publish, Respond and Analyze

Make it easier for your Agents and Social Media team to engage and publish via Simplify360 on Instagram.

Instagram chat screen

Smart Instagram Management for all your needs with our AI-driven Omnichannel Platform.

omnichannel interface

Streamlined customer interactions on Instagram

Filter customer interactions by issue type, sentiment, and source, to prioritize essential cases. Understand in-depth analytics on customer sentiment upon resolutions and across all Instagram accounts.

Plan and publish content on Instagram

Maintain an organised publishing calendar to plan and schedule content at the right time. Manage all Instagram accounts from one place and ensure consistency in content across all profiles.

omnichannel interface
Instagram analytics and insights
Instagram analytics and insights

Key metrics from Instagram

Analyze growth,content performance along with other KPIs according to your business needs. With weekly reports understand your customers' interaction with posts and set benchmarks for your content.

Respond via Instagram Messenger

Respond to Instagram direct messages without heading to the social platform. The integration with Messenger API for Instagram allows you to respond to DMs from the Simplfy360 platform.

support ticket

Streamlined workflow

Set tasks and auto-tagging for inbound messages and mentions to increase productivity. With efficient collaborations stay on-brand and ensure Instagram posts are compliant with approval workflow. Set alerts and escalations based on situations and sentiment to the right team or agent.

Simplified Ticketing System

Our AI-driven ticketing system will increase productivity in a cost-efficient manner, monitor tickets at every stage of resolution, and track any peaks in inbound messages to understand the reason.

support ticket

Capture your customers’ attention with a dynamic engagement on Instagram.

End-end encryption

Automated chat routing

Live chat interactions

Multiple Languages Supported

Automated alerts to teams and agents

Sentiment Analysis

Why Simplify360?

Simplify360 is an Omnichannel Platform that allows businesses to manage their responses and customer interactions across all channels, social media, messaging channels, review sites and much more, from one place.

Here is what our customers say about us!

We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.

In an ever-changing world of social media customer service, Simplify360’s omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operations.

Simplify360 not only enabled us to achieve review feedback monitoring and insights for 980 dealers, but have also allowed us to seamlessly and efficiently respond to end customers thereby improving our brand image.

    Here is what our customers say about us!

    Slide Mi NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about Slide Toyoto-logo NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about

    Here is what our customers say about us!

    Slide Mi NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about Slide hyundai-removebg-preview NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about

    Manage all your Instagram activities from one platform