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Messenger API for Instagram

Manage Customer Support on Instagram Messenger

The Messenger API for Instagram empowers brands to connect with existing and potential customers on their favored messaging channel.

1. Enhance customer experience

  • Resolve inbound messages at scale on Instagram without redirecting to another channel.
  • Harness the power of Instagram API to make personal connections with customers.
  • Connect with customers on their preferred channel of messaging and reduce operational costs.

2. Centralized Customer Service

  • Manage all Instagram messages and comments from Simplify360, with robust features.
  • Leverage AI-based automation for direct messages.
  • Respond to significantly higher volumes of messages in less time with streamlined workflow.