Bring all your agents and teams onboard to have efficient workflow, customize workflow to your business needs. Assign tasks to the right people and ensure responses to customers are on-brand with approval workflow, collaboration has never been more effortless.
Track tickets at different stages and monitor the number of new tickets to ensure smooth workflow through our AI based ticketing system. A peek in the inflow of new messages could be the result of a new campaign or effort, it could also be a sign of any issues.