How the LuLu group elevated Digital CX during the pandemic- The Process, Technology and Integrated AI
Gain key insights on streamlining customer experience with AI powered automation without losing the CX advantage while managing teams remotely.
17th June, Thursday, at 6:30 PM IST
Joseph is a senior technology professional leading the Innovation and Digitalization team with the Lulu Financial Group Companies. As the current Head of Business Transformation, Joseph provides the vision and leadership required to implement effective and innovative payment solutions that align with the mission and business objectives of the Group. He currently oversees 200+ IT Professionals across 10 countries and guides all technology-related projects across Lulu Financial Group.