Our platform has complete omnichannel capability whilst allowing for ready made connectors with industry leading contact center platforms, email management systems and more.
Customer Interaction Management Layer
- Middle ware layer that connects all conversations across channels and allows for context delivery
Embedded Intelligent Automation
- SLA based routing engine
- Inbuilt AI for specific use cases and also AHT/headcount reduction year on year
- Proven AI based NLP and NLG engine for pushing marketing content
Review Generation & Widgets
- Use our cross channel features to also drive non detractors to review
- Embed widgets to showcase the success of your hotels based on location, and segments
