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Product Updates

Reach out to more customers with better social media publishing
 Reach out to more customers with better social media publishing admin

  Now you can have better control on how and what you publish on your social media channels with the custom date feature. Let’s have a look at the details. Features: Beside the option to repeat scheduled posts on Daily/Weekly/BiWeekly/Monthly pattern, now you will have an option of choosing a custom date which will allow […]

Simplify360 now allows customizable roles and permission access for a user
 Simplify360 now allows customizable roles and permission access for a user admin

Unlike the system defined role in the previous versions, now a user will have the option of controlling access to the application by defining roles and permissions associated to a specific role. These Roles and Permissions can be managed by navigating to Admin> Manage Roles/Permissions.   Some system defined roles are already provided to user […]

Did you know about the 'Locked' message feature on Simplify360?
 Did you know about the 'Locked' message feature on Simplify360? admin

Want to send a private message to an important lead on Twitter or Facebook? Select the LOCK option while replying and only that person will be able to view your message. Here is how… LOCKED message will only appear when you try to reply to messages being tracked under PROFILE. This is not applicable to […]

Simplify360 ups its Contact Centre Offering brings Noise Filter and Message History
 Simplify360 ups its Contact Centre Offering brings Noise Filter and Message History admin

Simplify360, the leading Social Media Intelligence firm, in its version 4.2 launched advanced features like profile without keywords, source selection of a profile and message history. These advanced features can help the tool with social media monitoring and CRM. With these features the tool has become much more flexible to work with and is expected […]

Simplify360 powers Social CRM with automatic message Prioritization
 Simplify360 powers Social CRM with automatic message Prioritization admin

Simplify360, the leading Social Media Management Platform for Social Business Analytics and Multichannel Engagement has launched latest version with additional user friendly feature on message prioritization. This is an essential feature which can boost its social CRM capability. With this change the conversations coming into the system are prioritized automatically for easy selection of messages […]

Now Generate and Manage Sales and Customer Service Leads using Simplify360
 Now Generate and Manage Sales and Customer Service Leads using Simplify360 admin

  Simplify360, the leading Social Media Management Platform for Social Business Analytics and Multichannel Engagement has launched the latest version with additional user friendly features on lead management and lead analytics. Lead Management has become essential for any business. Simplify360 is providing features addressing this need in its latest version. As part of this upgrade, […]

Simplify360 launches Tumblr Integration
 Simplify360 launches Tumblr Integration admin

Simplify360’s just launched its Version 4.2. We have integrated Tumblr to the existing platforms. With the new Tumblr integration, we assure you better and more conversations tracking. Posts from Tumblr will be tracked from Tumblr public posts and public conversations will be tracked based on tags created on Tumblr. In addition to tracking public blog […]

Simplify360 enhances Social Contact Center solution with advanced automation and prioritization.
 Simplify360 enhances Social Contact Center solution with advanced automation and prioritization. admin

Simplify360 today announced its new list of features with functionalities, to take the existing social customer service to the next level. Currently, social customer service is being executed in companies with high priority. Social Media has become synonymous with customer service – customers choose social media for raising their complaints and issues. One of the […]

New feature in Simplify360 allows customer service manager to control outgoing responses
 New feature in Simplify360 allows customer service manager to control outgoing responses admin

It is of utmost importance for brands to make sure that their community managers and customer service agents are sending out the right communication. In lot of cases, the failure to keep a check on Tweets or Facebook updates have resulted in huge brand failure. Keeping a manager or an admin to approve every out […]

New Release: Fresh New Features and UI upgrades on Simplify360
 New Release: Fresh New Features and UI upgrades on Simplify360 admin

Simplify360 has kick started 2014 with amazing new features and upgrades. The features has already been rolled out and you will be able to use them immediately. In case you have any doubts on the new features, we would encourage you to request for a webinar session here. WHAT HAS BEEN UPDATED IN NEW RELEASE […]

Simplify360 Launches Next-Generation Social Media Contact Centre 2.0 for BPO
 Simplify360 Launches Next-Generation Social Media Contact Centre 2.0 for BPO admin

With rapidly changing relationships between customers and businesses, the BPO industry is having difficulties in adapting with the new ways of communicating with customers. As the manpower increases, the over-head costs increase at an exponential rate. “It’s strange to see many BPO firms who still use spreadsheets and email notes to manage their online queries. […]

The World's First Most Comprehensive Social Marketing Suite is here!
 The World's First Most Comprehensive Social Marketing Suite is here! admin

So why should you use Simplify360? It is the World’s first and most comprehensive Social Marketing suite, taking care of your Brand Monitoring, Brand Engagement, Social Profile Analytics and Social Media Campaigning analysis. We have been ranked by Frost & Sullivan as the Leader in Social Media Analytics. Let’s find why Simplify360 is one of […]

End to countrywise Facebook pages, Simplify360 launches Audience Targeting
 End to countrywise Facebook pages, Simplify360 launches Audience Targeting admin

Today we announce some of the coolest features to help social media marketers enhance their social marketing. The new upgrade is focused on providing better control over publishing your content on social media. If you are managing multiple Facebook pages across multiple regions, then it’s really difficult to control the publishing of your content. You […]

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