10 Actionable Customer Service KPIs & Metrics to Measure in 2021
10 Actionable Customer Service KPIs & Metrics to Measure in 2021 https://d12uqnnq0zktr8.cloudfront.net/simplify360-web/wp-content/uploads/2021/02/KPI-blog.jpg 760 600 Admin https://secure.gravatar.com/avatar/10ed4348b36c363bf8b526b75e3f7996?s=96&d=mm&r=gSolution Guru@ Simplify360 – 7 mins read The success of a business is driven by much more than just the product and the pricing. Consumer research suggests that investing in providing a holistic customer experience reaps more rewards. Customers are more likely to choose to do business with a company based on their customer service. […]