Simplify360: Case Studies

Case Study
Global Retail Brand, Tablez saw an improved CSAT of 95% after partnering with Simplify360

Case Study
Tata Play saw a 40% reduction in Cost per Resolution: WhatsApp Case Study

Case Study
Global FMCG Brand, Believe saw a 40% increase in Response Rate with Simplify360

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World Link is now able to handle more than 20,000 support tickets with a First Response Time of only 15 minutes.

Case Study
The FMCG brand is able to gain in-depth insights on what their customers feel about their products and take a look at their competitor reviews as well.

Case Study
Simplify360’s omnichannel platform helped improve doctor-patient connectivity and streamline other important aspects of the hospital's functioning.

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How India's Largest PC & Laptop OEM Company Elevated Store Location Experiences Using Simplify360.

Case Study
How third largest computer manufacturer mapped audience behaviour with Simplify360.

Case Study
How DAMAC improved their overall customer support & review management with Simplify360?