{"id":3347,"date":"2014-02-26T16:39:25","date_gmt":"2014-02-26T11:09:25","guid":{"rendered":"https:\/\/simplify360.com\/blog\/2014\/02\/26\/why-social-media-monitoring-matters\/"},"modified":"2023-08-17T11:05:50","modified_gmt":"2023-08-17T11:05:50","slug":"why-social-media-monitoring-matters","status":"publish","type":"post","link":"https:\/\/simplify360.com\/blog\/why-social-media-monitoring-matters\/","title":{"rendered":"Ten Reasons Why Social Media listening Matters"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-3351\" src=\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2014\/02\/ik.png\" alt=\"social-media-monitoring\" width=\"380\" height=\"286\" \/><br \/>\nSocial Media Monitoring is beneficial in many ways &#8211; Here are the 10 main reasons why it is so crucial :-<br \/>\n1. It gives you the ability to\u00a0<strong>reduce customer support costs,<\/strong><br \/>\n2.It helps you to<strong> spot a PR crisis <\/strong>in its formation stage<strong>, <\/strong><br \/>\n3. Lets you to keep a track of your<strong> competitor&#8217;s brand reputation,\u00a0<\/strong><br \/>\n4. <strong>Provides leads<\/strong> and helps your sales team in engaging with prospects,<br \/>\n5. It is a great tool for <strong>customer service<\/strong>,<br \/>\n<iframe style=\"border: 1px solid #CCC; border-width: 1px 1px 0; margin-bottom: 5px; max-width: 100%;\" src=\"http:\/\/www.slideshare.net\/slideshow\/embed_code\/31659856?rel=0\" width=\"427\" height=\"356\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div style=\"margin-bottom: 5px;\"><strong> <a title=\"10 reasons why social media monitoring matters\" href=\"https:\/\/www.slideshare.net\/simplify360\/10-reasons-why-social-media-monitoring-matters\" target=\"_blank\" rel=\"noopener noreferrer\">10 reasons why social media monitoring matters<\/a> <\/strong> from <strong><a href=\"http:\/\/www.slideshare.net\/simplify360\" target=\"_blank\" rel=\"noopener noreferrer\">Simplify360<\/a><\/strong><\/div>\n<p>6. Allows you to <strong>understand your audience<\/strong> &#8211; Their lifestyle\/preferences thereby helping you to customize your communication strategy<br \/>\n7. It keeps you updated about the <strong>key influencers<\/strong> on your topic<br \/>\n8. Helps you to <strong>know market sentiment<\/strong>, so that you can make your products\/campaigns more futuristic in nature,<br \/>\n9. It builds your <strong>social proof<\/strong>,<br \/>\n10. It helps your customer service team to <strong>maintain the turnaround time<\/strong> thereby reaching new customer service standards.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Social Media Monitoring is beneficial in many ways &#8211; Here are the 10 main reasons why it is so crucial :- 1. It gives you the ability to\u00a0reduce customer support costs, 2.It helps you to spot a PR crisis in its formation stage, 3. Lets you to keep a track of your competitor&#8217;s brand reputation,\u00a0 &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/simplify360.com\/blog\/why-social-media-monitoring-matters\/\"> <span class=\"screen-reader-text\">Ten Reasons Why Social Media listening Matters<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":13,"featured_media":3351,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[1643],"tags":[1875,1713,1889],"class_list":["post-3347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-social-crm","tag-social-media-analytics","tag-social-media-monitoring","tag-social-media-monitoring-tools"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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