{"id":29966,"date":"2022-07-08T11:28:58","date_gmt":"2022-07-08T11:28:58","guid":{"rendered":"https:\/\/simplify360.com\/blog\/2022\/07\/08\/best-live-chat-software\/"},"modified":"2023-10-03T03:59:40","modified_gmt":"2023-10-03T03:59:40","slug":"best-live-chat-software","status":"publish","type":"post","link":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/","title":{"rendered":"7 Best Live Chat Software You Should Use for Your Business"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"29966\" class=\"elementor elementor-29966\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e44b887 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e44b887\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3949d0e9\" data-id=\"3949d0e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-390947ac elementor-widget elementor-widget-text-editor\" data-id=\"390947ac\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Looking for the best live chat software for your business? Well, it definitely isn\u2019t a walk in the park! The options are plenty to choose from. But we\u2019ve made it super easy for you with this article! Let\u2019s get started!\u00a0<\/strong><br \/><br \/>Customer support has evolved a great extent today and so does the engagement pattern between customers and businesses. Today, customers have very little patience &#8211; they expect instant responses and most importantly, they value the experiences.<\/p><p>As a result, businesses have started to adopt and implement various practices to enhance customer experiences and offer better customer support. One of these is implementing a live chat software.<\/p><p>In this article, we have listed the ten best live chat software for customer service you should consider using. But before that, let\u2019s have a look at what live chat software is and why you should use one for your business.<\/p><p><style>\/*! elementor - v3.3.1 - 20-07-2021 *\/<br \/>.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><\/p><h2>What Is a Live Chat Software?<\/h2><p>A live chat software, put simply, is a technology that allows customers to get in touch with support agents of a brand in real-time. All a customer has to do is, type their query on the website\u2019s live chat window, send it off and they\u2019ll be connected to a support agent on the other end.<\/p><p>The primary goal of live chat is to provide instant, real-time support to customers and improve their satisfaction and trust leading to increased conversions &amp; retention. In fact, statistics show that <a href=\"https:\/\/thrivemyway.com\/live-chat-stats\/\" target=\"_blank\" rel=\"noopener\">42% of website visitors<\/a> consider a business trustworthy provided they offer live chat support.<\/p><p>Modern live chat platforms come with integrated chatbots, automation, analytics, messaging apps and more.<\/p><p>Now that you know what a live chat software is, let\u2019s look at why you should use a live chat platform for your business.<\/p><h2>4 Benefits of Using a Live Chat Software<\/h2><p>In this section, we\u2019ll cover the most important benefits of using live chat software for customer support.<\/p><h4>1. Live Chat Software Improves Customer Support Experience<\/h4><p>One of the reasons why customers prefer the live chat option is because of instant responses.<\/p><p>Today, customers have very little patience and expect instant responses and resolutions. When you start offering instant customer support, it not only improves customer satisfaction but also improves the support experience leading to better conversion and retention rates.<\/p><h4>2. Live Chat Feels Personal<\/h4><p>When compared to emails or any other form of support, live chat is more of a personal mode of support. Customers generally feel more comfortable talking to support agents. And when support agents engage them in the right manner, you can win customers for life.<\/p><h4>3. Great Way for Conversions &amp; Sales<\/h4><p>Audience, when given the right kind of push and support can become your customers down the lane. Guidance is one thing your potential customers lack during their journey and deploying a live chat software can fix this.<\/p><p>You can also communicate with your customers, recommend them the right products and increase the sales numbers.<\/p><h4>4. Gather Insights &amp; Collect Feedback<\/h4><p>Having a live chat software on your website allows you to gather insights and collect customer feedback. You can use these insights to make informed business decisions and push your business with continuous improvement.<\/p><p>Mentioned above are the four important benefits of using a live chat software. That said, we\u2019ll start looking at the ten best live chat softwares for customer support.<\/p><h2>Best Live Chat Software for Websites &amp; Customer Support<\/h2><p>We\u2019ve listed the ten best live chat softwares for your business in this section. We\u2019ve listed out a couple of features of every live chat software and pricing as well <em>(in most cases)<\/em>.<\/p><h3><a href=\"https:\/\/simplify360.com\/live-chat\/\" target=\"_blank\" rel=\"noopener\">1. Simplify360 &#8211; Best Live Chat Software <\/a><\/h3><p>Like the title says, Simplify360 is one of the <a href=\"https:\/\/simplify360.com\/live-chat\/\" target=\"_blank\" rel=\"noopener\">best live chat software<\/a> that\u2019s suitable for all kinds and sizes of businesses.<\/p><p>Simplify360 is an end-to-end, AI-powered customer support platform that provides businesses with a range of support solutions &#8211; omnichannel support platform, AI chatbots, social media care &amp; listening, online review management and more. And one of the key offerings is the live chat software.<\/p><p><style>\/*! elementor - v3.3.1 - 20-07-2021 *\/<br \/>.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style><\/p><p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/simplify360-best-live-chat-software-1024x312.png\" sizes=\"(max-width:\" srcset=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/simplify360-best-live-chat-software-1024x312.png\" alt=\"Best\" width=\"800\" height=\"244\" \/><\/p><p>What makes Simplify360 one of the best live chat software is it allows you to manage all your customer conversations from different channels in one single platform (<em>omnichannel support<\/em>). Whether it be web chat, in-app chat, or social platforms, you can manage it all using Simplify360\u2019s live chat software from one place.<\/p><p>Your support agents can monitor and respond to these chats in real-time &#8211; this improves agent productivity resulting in better customer service metrics.<\/p><p>Below mentioned are some of the key features of Simplify360\u2019s live chat software.<\/p><h4>One Platform for All Channels<\/h4><p>Your support agents can manage all customer conversations from one single inbox &#8211; web chat,<\/p><p>in-app chat, and social platforms. You simply add messaging and live chat to potential platforms for your brand and start connecting with customers on the go. Agents can also view customer conversation history across channels from the inbox allowing them to provide more appropriate support.<\/p><h4>Chatbots<\/h4><p>Now, this might not seem all cool but it\u2019s the truth. Live chat softwares doesn\u2019t mean there are agents behind the software 24\/7. Sometimes, it\u2019s chatbots that respond to customers. Chatbots can handle queries that are simple and trivial, giving more room to support agents.<\/p><p>Simplify360\u2019s live chat software has <a href=\"https:\/\/simplify360.com\/ai-bots\/\" target=\"_blank\" rel=\"noopener\"><strong>AI chatbots<\/strong><\/a> with it allowing you to provide more meaningful responses to customers.<\/p><h4>Canned Response<\/h4><p>Make your live chat software greet your customers and give them responses before a support agent attends the conversation.<\/p><h4>Automated Chat Routing<\/h4><p>Not every support ticket needs an agent to attend to it. Because most of them are repeated, common questions. Simplify360\u2019s live chat software uses NLP and sentiment analysis to understand critical issues and automatically route and notify respective support agents.<\/p><h4>Provide 24\/7 Support<\/h4><p>By integrating chatbots with live chat software, you will be able to provide 24\/7 automated support &#8211; you do not have to worry if your support agents are not on their desks.<\/p><p>Apart from this, there are other features like brand customization, in-depth KPIs &amp; metrics (<em>VOC, overall sentiment, agent performance, etc<\/em>) and more.<\/p><p><strong>Pricing<\/strong><\/p><p>The pricing of this live chat software varies based on business and needs. <a href=\"https:\/\/simplify360.com\/request-demo\/\" target=\"_blank\" rel=\"noopener\"><strong>Get in touch<\/strong><\/a> for a FREE demo and pricing details.<\/p><p>Simplify360\u2019s live chat software is easy to use, set up and is suited for businesses of all kinds and sizes.<\/p><p>Now that we\u2019re done with the first live chat software on our list, let\u2019s head to the next one.<\/p><h3><a href=\"https:\/\/www.zendesk.com\/in\/\" target=\"_blank\" rel=\"nofollow noopener\">2. Zendesk Chat<\/a><\/h3><p>Zendesk needs no introduction. The platform has been known as one of the best customer support platforms around. Like Simplify360, Zendesk also offers features like AI and automation, a ticketing system with reporting capabilities and more.<\/p><p><img decoding=\"async\" src=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/zendesk-live-chat-software.png\" sizes=\"(max-width:\" srcset=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/zendesk-live-chat-software.png\" alt=\"Zendesk\" width=\"373\" height=\"135\" \/><\/p><p>The live chat software is customizable and focuses on customer engagement with proactive, targeted messaging features. Like the live chat software we saw above, Zendesk brings in all your customer conversations from across channels in one place improving agent productivity leading to faster first response times and resolution.<\/p><p>Some other highlighted features of Zendesk\u2019s live chat software include,<\/p><ul><li>Chat\/ticket routing and queue management<\/li><li>Customization option to suit your brand\u2019s look and feel<\/li><li>Chatbot deployment with canned responses<\/li><li>Automated triggers to send proactive messages to specific customers<\/li><li>Option to enable offline forms to help customers during away hours<\/li><\/ul><p>Zendesk is best suited for businesses that are looking forward to scaling up their customer support.<\/p><p><strong>Pricing: <\/strong>Plans start from $5 per agent, per month and go up to $199 per agent, per month. There\u2019s also a custom plan available if needed.<\/p><h3><a href=\"http:\/\/livechat.com\" target=\"_blank\" rel=\"nofollow noopener\">3. LiveChat Customer Support Software<\/a><\/h3><p>Next on our list is LiveChat. True to its name, this is yet another best live chat software for customer support you should be considering. One thing that makes LiveChat stand out is its ability to integrate with over 170 apps.<\/p><p><img decoding=\"async\" src=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/livechat-customer-support-software.png\" sizes=\"(max-width:\" srcset=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/livechat-customer-support-software.png\" alt=\"LiveChat\" width=\"800\" height=\"444\" \/><\/p><p>Another cool and unique feature of LiveChat is that support agents will be able to take a look at customers\u2019 messages as they type. This gives agents more space to prepare for an appropriate response. With LiveChat, you can seamlessly tag chats, send surveys, collect customer messages when agents are offline with a ticket form.<\/p><p>Some of the key features of LiveChat customer support software are,<\/p><ul><li>Option to add product cards when conversing with a customer<\/li><li>Automatic ticket creation and routing the same to agents<\/li><li>170+ integrations that include Dropbox, Shopify, MailChimp, Salesforce and more<\/li><li>Option to add clickable button and quick replies to enhance the overall chat experience<\/li><li>Website visitor tracking, agent performance tracking and more<\/li><\/ul><p>One part that LiveChat lacks is chatbots and automation. However, you can integrate chatbots by buying and setting them up from a company owned by LiveChat named <a href=\"https:\/\/www.chatbot.com\/\" target=\"_blank\" rel=\"noopener\">ChatBot<\/a>.<\/p><p><strong>Pricing: <\/strong>The pricing starts from $16 per month per agent and goes up to $50 per month per agent.<\/p><h3><a href=\"https:\/\/www.hubspot.com\/products\/crm\/live-chat\" target=\"_blank\" rel=\"nofollow noopener\">4. HubSpot Live Chat Software<\/a><\/h3><p>We wouldn\u2019t miss out on HubSpot from our list. Predominantly known as a CRM, HubSpot also offers customer support solutions. And one of the solutions they offer is their FREE live chat software.<\/p><p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/hubspot-free-live-chat-software-1024x576.png\" sizes=\"(max-width:\" srcset=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/hubspot-free-live-chat-software-1024x576.png\" alt=\"HubSpot\" width=\"800\" height=\"450\" \/><\/p><p>You can customize your live chat software to suit your brand\u2019s theme and guidelines and see customer conversation history from the Conversations inbox.<\/p><p>Here are some key features of HubSpot live chat software,<\/p><ul><li>Receive notifications and respond via Slack (<em>using HubSpot\u2019s Slack integration feature<\/em>)<\/li><li>Option to schedule meetings or send emails and follow-up messages from the Conversation inbox<\/li><li>Basic greeting messages to greet customers who are engaged on the website<\/li><li>Add a chatbot to make tasks easier &#8211; book meetings, qualify leads and more<\/li><\/ul><p>HubSpot live chat software is an ideal choice if you\u2019re into the HubSpot ecosystem. If not, you can choose from other live chat software options in this article.<\/p><p><strong>Pricing:<\/strong> Free<\/p><h3><a href=\"https:\/\/www.genesys.com\/en-sg\/genesys-dx\/live-chat\" target=\"_blank\" rel=\"nofollow noopener\">5. Genesys DX Live Chat Software<\/a><\/h3><p>Another sophisticated, AI-powered live chat software. Like most live chat software listed here, with Genesys DX, you can boost the efficiency of your support team while engaging with your customers effectively.<\/p><p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/genesys-live-chat-software-1024x434.jpeg\" sizes=\"(max-width:\" srcset=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/genesys-live-chat-software-1024x434.jpeg\" alt=\"Genesys\" width=\"800\" height=\"339\" \/><\/p><p>With Genesys, you can collect customer information before beginning a chat and collect customer satisfaction once the live chat session is completed. This helps you gain more insights into how your support team is performing.<\/p><p>Here are a couple of key features of Genesys live DX live chat software,<\/p><ul><li>Proactive chat option to engage customers beforehand<\/li><li>Canned responses to engage with customers instantly<\/li><li>Customization options to suit your brand\u2019s theme<\/li><li>Website visitor tracking, extensive integration capabilities and more<\/li><\/ul><p><strong>Pricing:<\/strong> There\u2019s no pricing information available on the website. You can request a demo to know more details.<\/p><h3><a href=\"https:\/\/www.zoho.com\/desk\/live-chat-ticketing-software.html\" target=\"_blank\" rel=\"nofollow noopener\">6. Zoho Desk &#8211; Live Chat Software<\/a><\/h3><p>Like Simplify360 and Zendesk, Zoho Desk offers an omnichannel customer support feature. Zoho Desk has an embeddable chat widget that enables instant responses for customers, options to know customer satisfaction with rating inside the chat window and more.<\/p><p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/zoho-desk-live-chat-software-300x86.png\" sizes=\"(max-width:\" srcset=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/zoho-desk-live-chat-software-300x86.png\" alt=\"Zoho\" width=\"300\" height=\"86\" \/><\/p><p>Some key features of Zoho Desk include,<\/p><ul><li>Proactive chat to engage customers beforehand &#8211; helps improve the support experience<\/li><li>Canned responses to offer instant responses to customers<\/li><li>Advanced integration capabilities and chat routing to appropriate agents<\/li><li>Customization options to suit the theme and guidelines of your brand<\/li><\/ul><p>If you\u2019re already familiar with Zoho suite and you\u2019re using its products, then you can consider opting for Zoho Desk live chat software. However, pricing is something that you should be concerned about.<\/p><p><strong>Pricing: <\/strong>In Zoho Desk, to avail live chat option, you have to go for the Enterprise plan which costs $40 per agent per month.<\/p><h3><a href=\"https:\/\/www.drift.com\/platform\/live-chat\/\" target=\"_blank\" rel=\"nofollow noopener\">7. Drift Live Chat Software<\/a><\/h3><p>Drift comes with the title <strong>\u201cEngage and Convert More Website Visitors With Live Chat\u201d<\/strong> and is a great live chat tool for both customers and support agents. The tool comes with conversation AI that responds to visitors making sure no potential visitor is unattended.<\/p><p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/drift-live-chat-for-customer-support.png\" sizes=\"(max-width:\" srcset=\"https:\/\/simplify360.com\/wp-content\/uploads\/2022\/07\/drift-live-chat-for-customer-support.png\" alt=\"Drift\" width=\"452\" height=\"182\" \/><\/p><p>Here are a couple of key features of Drift live chat software,<\/p><ul><li>Conversational AI to assist with chats and improved response speed<\/li><li>Connect with customers in real-time via live chat<\/li><li>Option to route chats to respective agents<\/li><\/ul><p><strong>Pricing:<\/strong> There\u2019s no information available on the website with regard to pricing.<\/p><p>So, those are the 7 best live chat softwares for customer support and the ones you should consider for your business.<\/p><h2>Final Few Words<\/h2><p>Live chat softwares have become inevitable today. Your customers look for the easiest way to get in touch with you. And if it\u2019s not available, chances are they won\u2019t be your customers anymore after a period of time.<\/p><p>Like we said in the beginning, the customer support landscape has evolved and businesses are doing everything they can to offer better customer support and experiences. And if you\u2019re reading this, it\u2019s pretty clear how much you want to use live chat software for your business.<\/p><p>Now that we\u2019ve listed the best live chat software for customer support in this article, it\u2019s time you get started.<\/p><p>This brings us to the question of which live chat software should you choose. Though we\u2019ll come up with a separate article on this, here\u2019s a quick say.<\/p><p>When choosing a live chat software, make sure it has,<\/p><ul><li>Omnichannel support function and a single inbox<\/li><li>Automation workflows and chatbots<\/li><li>Ability to route tickets to agents<\/li><li>Canned responses<\/li><li>Customization options<\/li><li>Analytics and KPIs for better insights<\/li><\/ul><p>That said, we\u2019re wrapping up this read. Reach out to us in the comments below if you have any questions!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Looking for the best live chat software for your business? Well, it definitely isn\u2019t a walk in the park! The options are plenty to choose from. But we\u2019ve made it super easy for you with this article! Let\u2019s get started!<\/p>\n","protected":false},"author":15,"featured_media":29967,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[3107],"tags":[],"class_list":["post-29966","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>7 Best Live Chat Software You Should Use for Your Business - Simplify 360<\/title>\n<meta name=\"description\" content=\"Looking for the best live chat software? We&#039;ve listed the 7 best live chat software for customer support in this article. Check them out now!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 Best Live Chat Software You Should Use for Your Business - Simplify 360\" \/>\n<meta property=\"og:description\" content=\"Looking for the best live chat software? We&#039;ve listed the 7 best live chat software for customer support in this article. Check them out now!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/\" \/>\n<meta property=\"og:site_name\" content=\"Simplify 360\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-08T11:28:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-03T03:59:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"760\" \/>\n\t<meta property=\"og:image:height\" content=\"601\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Akshy Anbu\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/\"},\"author\":{\"name\":\"Akshy Anbu\",\"@id\":\"https:\/\/simplify360.com\/blog\/#\/schema\/person\/545e51185a00317d7833b109704157a8\"},\"headline\":\"7 Best Live Chat Software You Should Use for Your Business\",\"datePublished\":\"2022-07-08T11:28:58+00:00\",\"dateModified\":\"2023-10-03T03:59:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/\"},\"wordCount\":2236,\"publisher\":{\"@id\":\"https:\/\/simplify360.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg\",\"articleSection\":[\"Customer Service\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/\",\"url\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/\",\"name\":\"7 Best Live Chat Software You Should Use for Your Business - Simplify 360\",\"isPartOf\":{\"@id\":\"https:\/\/simplify360.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg\",\"datePublished\":\"2022-07-08T11:28:58+00:00\",\"dateModified\":\"2023-10-03T03:59:40+00:00\",\"description\":\"Looking for the best live chat software? We've listed the 7 best live chat software for customer support in this article. Check them out now!\",\"breadcrumb\":{\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#primaryimage\",\"url\":\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg\",\"contentUrl\":\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg\",\"width\":760,\"height\":601,\"caption\":\"Best Live Chat Sotfwares\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/simplify360.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"7 Best Live Chat Software You Should Use for Your Business\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/simplify360.com\/blog\/#website\",\"url\":\"https:\/\/simplify360.com\/blog\/\",\"name\":\"Simplify360\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/simplify360.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/simplify360.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/simplify360.com\/blog\/#organization\",\"name\":\"Simplify360\",\"url\":\"https:\/\/simplify360.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/simplify360.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2023\/08\/cropped-simpify-360-logo.png\",\"contentUrl\":\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2023\/08\/cropped-simpify-360-logo.png\",\"width\":800,\"height\":161,\"caption\":\"Simplify360\"},\"image\":{\"@id\":\"https:\/\/simplify360.com\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/simplify360.com\/blog\/#\/schema\/person\/545e51185a00317d7833b109704157a8\",\"name\":\"Akshy Anbu\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/simplify360.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2023\/09\/akshy-anbu_avatar-96x96.jpg\",\"contentUrl\":\"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2023\/09\/akshy-anbu_avatar-96x96.jpg\",\"caption\":\"Akshy Anbu\"},\"description\":\"Akshy is a Content and Growth Marketer who loves to peddle dreams across the globe. He specializes in the eCommerce &amp; B2B sector. His blogs are mainly focused on B2B Conversions &amp; Growth, Content Marketing, Growth Marketing Hacking Techniques. When not glued to his notebook, Akshy loves to watch movies, cook, read and explore the wilderness all by himself!\",\"url\":\"https:\/\/simplify360.com\/blog\/author\/akshy\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"7 Best Live Chat Software You Should Use for Your Business - Simplify 360","description":"Looking for the best live chat software? We've listed the 7 best live chat software for customer support in this article. Check them out now!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/","og_locale":"en_US","og_type":"article","og_title":"7 Best Live Chat Software You Should Use for Your Business - Simplify 360","og_description":"Looking for the best live chat software? We've listed the 7 best live chat software for customer support in this article. Check them out now!","og_url":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/","og_site_name":"Simplify 360","article_published_time":"2022-07-08T11:28:58+00:00","article_modified_time":"2023-10-03T03:59:40+00:00","og_image":[{"width":760,"height":601,"url":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg","type":"image\/jpeg"}],"author":"Akshy Anbu","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#article","isPartOf":{"@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/"},"author":{"name":"Akshy Anbu","@id":"https:\/\/simplify360.com\/blog\/#\/schema\/person\/545e51185a00317d7833b109704157a8"},"headline":"7 Best Live Chat Software You Should Use for Your Business","datePublished":"2022-07-08T11:28:58+00:00","dateModified":"2023-10-03T03:59:40+00:00","mainEntityOfPage":{"@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/"},"wordCount":2236,"publisher":{"@id":"https:\/\/simplify360.com\/blog\/#organization"},"image":{"@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#primaryimage"},"thumbnailUrl":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg","articleSection":["Customer Service"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/","url":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/","name":"7 Best Live Chat Software You Should Use for Your Business - Simplify 360","isPartOf":{"@id":"https:\/\/simplify360.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#primaryimage"},"image":{"@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#primaryimage"},"thumbnailUrl":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg","datePublished":"2022-07-08T11:28:58+00:00","dateModified":"2023-10-03T03:59:40+00:00","description":"Looking for the best live chat software? We've listed the 7 best live chat software for customer support in this article. Check them out now!","breadcrumb":{"@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/simplify360.com\/blog\/best-live-chat-software\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#primaryimage","url":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg","contentUrl":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg","width":760,"height":601,"caption":"Best Live Chat Sotfwares"},{"@type":"BreadcrumbList","@id":"https:\/\/simplify360.com\/blog\/best-live-chat-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/simplify360.com\/blog\/"},{"@type":"ListItem","position":2,"name":"7 Best Live Chat Software You Should Use for Your Business"}]},{"@type":"WebSite","@id":"https:\/\/simplify360.com\/blog\/#website","url":"https:\/\/simplify360.com\/blog\/","name":"Simplify360","description":"","publisher":{"@id":"https:\/\/simplify360.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/simplify360.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/simplify360.com\/blog\/#organization","name":"Simplify360","url":"https:\/\/simplify360.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/simplify360.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2023\/08\/cropped-simpify-360-logo.png","contentUrl":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2023\/08\/cropped-simpify-360-logo.png","width":800,"height":161,"caption":"Simplify360"},"image":{"@id":"https:\/\/simplify360.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/simplify360.com\/blog\/#\/schema\/person\/545e51185a00317d7833b109704157a8","name":"Akshy Anbu","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/simplify360.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2023\/09\/akshy-anbu_avatar-96x96.jpg","contentUrl":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2023\/09\/akshy-anbu_avatar-96x96.jpg","caption":"Akshy Anbu"},"description":"Akshy is a Content and Growth Marketer who loves to peddle dreams across the globe. He specializes in the eCommerce &amp; B2B sector. His blogs are mainly focused on B2B Conversions &amp; Growth, Content Marketing, Growth Marketing Hacking Techniques. When not glued to his notebook, Akshy loves to watch movies, cook, read and explore the wilderness all by himself!","url":"https:\/\/simplify360.com\/blog\/author\/akshy\/"}]}},"uagb_featured_image_src":{"full":["https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg",760,601,false],"thumbnail":["https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares-150x150.jpg",150,150,true],"medium":["https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares-300x237.jpg",300,237,true],"medium_large":["https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg",760,601,false],"large":["https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg",760,601,false],"1536x1536":["https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg",760,601,false],"2048x2048":["https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2022\/07\/7-best-live-chat-softwares.jpg",760,601,false]},"uagb_author_info":{"display_name":"Akshy Anbu","author_link":"https:\/\/simplify360.com\/blog\/author\/akshy\/"},"uagb_comment_info":0,"uagb_excerpt":"Looking for the best live chat software for your business? Well, it definitely isn\u2019t a walk in the park! The options are plenty to choose from. But we\u2019ve made it super easy for you with this article! Let\u2019s get started!","_links":{"self":[{"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/posts\/29966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/comments?post=29966"}],"version-history":[{"count":0,"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/posts\/29966\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/media\/29967"}],"wp:attachment":[{"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/media?parent=29966"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/categories?post=29966"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simplify360.com\/blog\/wp-json\/wp\/v2\/tags?post=29966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}