{"version":"1.0","provider_name":"Simplify 360","provider_url":"https:\/\/simplify360.com\/blog","author_name":"Simplify360","author_url":"https:\/\/simplify360.com\/blog\/author\/simplify360\/","title":"Social CRM Benchmarking: Brand Innovations - Simplify 360","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"SxJa82KjlO\"><a href=\"https:\/\/simplify360.com\/blog\/social-crm-benchmarking-brand-innovations\/\">Social CRM Benchmarking: Brand Innovations<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/simplify360.com\/blog\/social-crm-benchmarking-brand-innovations\/embed\/#?secret=SxJa82KjlO\" width=\"600\" height=\"338\" title=\"&#8220;Social CRM Benchmarking: Brand Innovations&#8221; &#8212; Simplify 360\" data-secret=\"SxJa82KjlO\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/simplify360.com\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Every brand is trying to make a mark on social media by innovating endless ways to make their customers happy. This ranges from simply providing faster solutions for customer issues to being creative and coming up with offers or freebies for the customers. The fever of providing great customer service to achieve customer delight is &hellip;  Read More \u00bb","thumbnail_url":"https:\/\/simplify360.com\/blog\/wp-content\/uploads\/2017\/08\/2-1.png"}