{"version":"1.0","provider_name":"Simplify 360","provider_url":"https:\/\/simplify360.com\/blog","author_name":"Simplify360","author_url":"https:\/\/simplify360.com\/blog\/author\/simplify360\/","title":"How to Adopt the Right Strategy for Your Social Customer Service","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"MYFeNH0bgi\"><a href=\"https:\/\/simplify360.com\/blog\/adopt-right-strategy-social-customer-service-center\/\">How to Adopt the Right Strategy for Your Social Customer Service Center &#8211; By Amy Clark<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/simplify360.com\/blog\/adopt-right-strategy-social-customer-service-center\/embed\/#?secret=MYFeNH0bgi\" width=\"600\" height=\"338\" title=\"&#8220;How to Adopt the Right Strategy for Your Social Customer Service Center &#8211; By Amy Clark&#8221; &#8212; Simplify 360\" data-secret=\"MYFeNH0bgi\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/simplify360.com\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":null,"thumbnail_width":null,"thumbnail_height":null,"description":"Getting customer service right is difficult. Over time, the way that companies handle customer service issues has evolved as new technology is introduced. While social technology has created new opportunities for better customer service, it has also created challenges. Specifically, the use of social media to provide customer service has created unique problems that many &hellip;  Read More \u00bb"}