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</html><thumbnail_url/><thumbnail_width/><thumbnail_height/><description>Yes, u heard it right social CRM is the thing to watch out for not only by international companies but now also by the Indian companies. Though there is nothing new in social CRM as it has been long adopted by many industries, but Indian companies are taking baby steps towards this trend. Services sector &hellip;  Read More &#xBB;</description></oembed>
