The world we live in today, the value of supply meets demand cannot be underestimated. With India serving as the conduit for the digital revolution, we are extremely ill equipped to handle a seemingly infinite influx of customers. With more…
The World’s leading Social Business Intelligence Company, serving over 200 brands across the World including ITC Foods, Mahindra Retail, Toyota, Yamaha, Viacom18, Star TV, Bacardi etc. is making yet another big move. After partnering with few of the biggest names…
Social Business Intelligence leader Simplify360 brings in prominent Business Leader and Director of WW sales for HP Software as new Chief Executive to increase focus on enterprise clients. The company is serving some of the big names in the industry…
Just yesterday, while I sat on the sofa at another office, where my brother was appearing for an interview, a handsome looking guy walked up to me and said, “Hey, I think I have seen you somewhere”. Me being me…
If you thought the war of the wheels was restricted only to the roads, you are highly mistaken. Every company which becomes successful within a short period of time turns out to be the talk of the town. Precisely why,…
The way we looked at social media 10 years back has completely changed from how we visualize it today. Just like most digital spheres social media has evolved enormously and is now one of the most successful touch points in…
Like it or not, people are talking about you online. They’re talking about your brand, your products, the industry and your competitors. Do you know what they are saying? If not, why not? Can you afford not to listen? Managing…
After a long discussion about whether Maggi should be banned from being sold in various outlets across the country, the FSSAI has finally decided on agreeing on the aforementioned. The high amounts of lead and MSG, that has been claimed…
Social Media aroused the need to measure the huge amounts of data that was being generated through various channels such as Facebook, Twitter, Blogs and more. However, doing this manually was impossible and hence arose the need to measure this…
Yes, u heard it right social CRM is the thing to watch out for not only by international companies but now also by the Indian companies. Though there is nothing new in social CRM as it has been long adopted…
FROM OUR CX EXPERTS
- Instagram Publishing is now Live on Simplify360!
- 8 Easy Ways to Improve Customer Satisfaction in 2021
- 5 Mistakes to Avoid while Converting Social Media Followers into Sales
- 10 Actionable Customer Service KPIs & Metrics to Measure in 2021
- 10 Tips for Customer Service in 2021
- Ultimate Guide: Social Media & Digital Customer Support for Startups
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