Social media is not about just sales, it’s also about awareness. With so many metrics, we often get confused as from where we should start. It has been almost a decade since the inception of Facebook, but still we get…
Every business, every company thinks, Still their social strategy stinks, You have followers, you have likes, But still you can’t see any spikes, All clients want, is to go viral, But things always, go down the spiral, You keep crying…
Recent Gartner survey showed that the top five reasons to invest in social media came under the needs of marketing. Below are those 5 reasons: 1. Strengthen Relationship with Customer 2. Enhance Brand Awareness or Brand Preference 3. Share Information…
Social media has become one of the top most channels for marketing that it is high time to start measuring social media ROI and seize all the insights to work better. Since social media is said to be volatile, measuring…
Social media has been influencing everyone’s life especially that of entrepreneurs in a great way. Though social media is all over the web, enterprises are still finding to make sense out of it and convert social media into revenue. Yet,…
Sale! Sale! Sale! No matter where you go, people are always trying to sell you something. Most of the time you ignore all these chaotic marketing messages around you and only less then 1% of them makes to your decision…
Return of Investment is the most difficult aspect of Social Media Campaign. This is due to the fact that there are lots of metrics and intangible elements in social media that are difficult to trace. This makes the whole ROI…
FROM OUR CX EXPERTS
- Instagram Publishing is now Live on Simplify360!
- 8 Easy Ways to Improve Customer Satisfaction in 2021
- 5 Mistakes to Avoid while Converting Social Media Followers into Sales
- 10 Actionable Customer Service KPIs & Metrics to Measure in 2021
- 10 Tips for Customer Service in 2021
- Ultimate Guide: Social Media & Digital Customer Support for Startups
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