Social Media Monitoring

Can social media listening be considered as an intrusion to user privacy?

Would it be wise to interrupt someone else’s conversation in a pub? The answer which comes naturally is “No” but won’t it be good if you have something valuable to share which the other person might find relevant. This is the basic premise that we are going to discuss here – Is jumping into conversations …

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7 Things about Social Media Listening every Marketer needs to know

Image credits:truelocal.com.au You want to know what’s being said about you on the internet. Of course you do! It’s the easiest platform, where people turn up in huge numbers, and expresses their opinions and experience of a product or a brand. Today every organization is in the battle of creating effective viral campaigns, relevant messages …

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Six social media metrics your client wants to check everyday

The most commonly asked question by most of the clients is how they can assess the return on investment (ROI) of their social media activities. Although monetizing every social media activity in order to calculate the ROI might be difficult, so showing an indirect value in terms of key metrics would actually make them feel …

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Why brands fail when it comes to social media listening?

Social Media Listening is not a new art of doing business. It is deeply rooted into the traditional market research. The only difference is in the method of data collection. Traditionally, you had sets of questionnaires to be filled by your selected customer segments but not anymore. Your customers are already talking about your brand …

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Ten Reasons – Why you should invest in social media listening

Know what people are talking about you With ever increasing users on social media networks, everyone clearly understands the power of social media and how it can make or break any business. Customer service, handing reviews, content marketing and there are lots of other things monitoring of these social media networks enables us to do, …

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