Social Media Monitoring

Tips for Banks to Rule the Social Media Game

The banking industry has improved significantly over the past few years. With the advent of internet banking facilities, people seemed to be quite satisfied with the services that banking firms were providing. Instant money transfers, updating customer profiles, credit/debit card application and more; the jobs that required the presence of the customer in banks could …

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Indian Real Estate Campaigns Set the Social Media Stage on Fire

Kolte Patil Developers continues to lead Social media in the Indian Real Estate sector It is said that investment in real estate is one thing that is never going to earn you losses. With Narendra Modi announcing the allowance of foreign investors to join the Indian Real Estate Industry, the competition among the various players …

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Social Customer Support – Tougher Than You Think!

Almost each and every person walking on the street, today is an owner of a Smartphone. Wondering how does that relate to customer service? Increasing number of people using Smartphone and internet facility directly correlates to increasing users on various social media channels. Better communication through social media sure has its own better side however; …

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Social Media usage by Police Forces Around the World

Some believe in keeping it serious while others like to make it funny. With social media being the most efficient way of communicating and reaching a large number of people at a single point of time, the security forces around the world have also adopted the same medium. Increasing likes, higher engagement rate and multiple …

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