SCRM

SIMPLIFY360 INNOVATES ON GOOGLE PLAY AND WECHAT LISTENING

Ever wondered how simple life would be if you could access all your social profiles from a single window? A lot of Social Listening tools provide the listening capability but not in its entirety. With Google Play and WeChat profile tracking and listening capabilities being introduced, Simplify360 now allows you to manage all your social …

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7 Ways In Which You Can Improve Customer Support With Social Media

By Stefanie Amini, Marketing Director, WalkMe  Every business owner wants to find the secret to success, the key that will boost sales and increase revenue. The answer is very simple: the key to success is combining outstanding marketing efforts with top-notch customer support. This is where social media can be extremely useful and improve the …

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Inside Big Data – What’s in it for Marketing?

“Data! Data! Data!” he cried. “I can’t make bricks without clay.” – Sherlock Holmes -The Adventure of the Copper Beeches And this is exactly how most marketers feel before they start designing their marketing campaigns. Consumer insights are the most important element for driving marketing decisions. Without them, most enterprises would stop functioning. Big data …

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