Social Media is the most in-thing in today’s date and just like any individual registering on Facebook or Twitter, there are companies and firms constantly registering on social media as well. So, what happens to these registered profiles? People look…
Negative comments on social media – it might have already happened to you and your brand. In the past, somebody might have posted or commented something negative about you on one of the social media channels. May be then you…
Bangalore 11th September, 2012: Simplify360, the leading Social Media Management application for Social Business Analytics and Multichannel Engagement launches an Ebook on “Social Media Fundamentals for Marketers”. With social media becoming an integral part of marketing needs of businesses and…
Reputation Management can be broadly defined as managing the reputation of a company; it could be a large company wanting to promote itself or its products or it could be a newly formed company wishing to gain visibility or create…
The number of people present in social networking sites is ginormous. So how can businesses use social media for their benefit? Let us answer this question with the help of a case study on Tata Docomo. There are social media…
FROM OUR CX EXPERTS
- Instagram Publishing is now Live on Simplify360!
- 8 Easy Ways to Improve Customer Satisfaction in 2021
- 5 Mistakes to Avoid while Converting Social Media Followers into Sales
- 10 Actionable Customer Service KPIs & Metrics to Measure in 2021
- 10 Tips for Customer Service in 2021
- Ultimate Guide: Social Media & Digital Customer Support for Startups
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