The concept of Online Reputation Management is still confusing for a lot of people. Most tend to confuse this concept with social media monitoring/analytics and a lot of them tend to mix it up with Public Relations. What most people…
Online Reputation Management (ORM) has become an integral part of customer servicing in today’s date, however, many marketers still fail to understand how not doing it properly can negatively affect the company’s business. In fact a lot of sales (up-selling,…
Nearly, all your customers will Google about your company, will go through its history and background before pursuing any business with you. Clients are “reputation seekers” and they look forward for a reliable & trustable company in order to “feel…
It was one of those incidents which picked up on social media and ended up on mainstream media. This has opened up an altogether new face of social media crisis for all the brand owners. We think that this particular…
It takes years together to build but just few moments to destroy it. This holds good even online brand reputation. You might take years together to build an alluring website, create prospects then leads then customers and maintain it. But…
Reputation Management can be broadly defined as managing the reputation of a company; it could be a large company wanting to promote itself or its products or it could be a newly formed company wishing to gain visibility or create…
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