Know what people are talking about you With ever increasing users on social media networks, everyone clearly understands the power of social media and how it can make or break any business. Customer service, handing reviews, content marketing and there…
Social media marketing has been a buzz word for quite some time now. Amongst all the available networking sites, Facebook has been the most popular with over 1 billion active users from around the world who are commenting, liking and…
The presentation and report below are the case study done by the simplify360 team on how brands are using platforms such as Facebook to promote their brand and engage with their users. The two brands chosen for the purpose are…
FROM OUR CX EXPERTS
- Instagram Publishing is now Live on Simplify360!
- 8 Easy Ways to Improve Customer Satisfaction in 2021
- 5 Mistakes to Avoid while Converting Social Media Followers into Sales
- 10 Actionable Customer Service KPIs & Metrics to Measure in 2021
- 10 Tips for Customer Service in 2021
- Ultimate Guide: Social Media & Digital Customer Support for Startups
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