Is your social media campaign driving expected results- the ROI? How would you define the success of your efforts? No bonus if you answer KPI. Quantifying results and measuring your success is what KPI does. Here are some of the…
Now you can have better control on how and what you publish on your social media channels with the custom date feature. Let’s have a look at the details. Features: Beside the option to repeat scheduled posts on Daily/Weekly/BiWeekly/Monthly…
Many brands have a good number of fans on their Facebook pages, but only a few of them have higher engagement. If you want to be amongst those brand pages who have massive Facebook engagement then you’re on the right…
Negative comments on social media – it might have already happened to you and your brand. In the past, somebody might have posted or commented something negative about you on one of the social media channels. May be then you…
Yes, we did that! It was a fine sunny Friday Afternoon when we launched our Twitter Ninjas Campaign. It was a campaign about 10 non-celebrity yet amazingly influential Indian twitter handles.We asked 10 abstract questions about these 10 twitteratis and…
For some years now, we have seen businesses adopting social media and integrating them in their business processes. While some have reluctantly outsourced, some are experimenting with it and making it a part of company culture. Fundamentally, social media consists…
FROM OUR CX EXPERTS
- Instagram Publishing is now Live on Simplify360!
- 8 Easy Ways to Improve Customer Satisfaction in 2021
- 5 Mistakes to Avoid while Converting Social Media Followers into Sales
- 10 Actionable Customer Service KPIs & Metrics to Measure in 2021
- 10 Tips for Customer Service in 2021
- Ultimate Guide: Social Media & Digital Customer Support for Startups
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