Simplify360 today announced its new list of features with functionalities, to take the existing social customer service to the next level. Currently, social customer service is being executed in companies with high priority. Social Media has become synonymous with customer…
It was in last September when Myntra, one of the top Indian eCommerce sites launched a social media campaign asking their customers’ reasons if they had to return products. A whopping 17-18 tweets popped up every second. Every negative tweet…
