The most common phrase used by most youngsters today – out of hunger – is “Let’s order food online”. Brands like Swiggy, Zomato, Holachef, Faasos and more are on a cut-throat competition trying to deliver hot and tasty food to…
There are plenty of reasons for financial businesses to be excited about CRM in the financial sector right now. After all, without these advancements, retaining customers on a massive scale would be quite nearly an impossible task. So how are…
Till 1990, before the social media revolution started, customer service industry was completely reckoning on websites for channelling incoming telephone calls to the correct representative. But the advent of social media has brought about a great change in the phase…
In the real world, everyday people advocate for many causes of communities in order to improve the lifestyle of people. This support can be extended either in form of words or in action and this particularly becomes a success aid…
Customer Experience (CX), is something that a customer experiences in his conscious and subconscious mind after he/she interacts with an organization. It is an aggregate of the varied experiences he/she may have with his/her vendor over a period of time.…
FROM OUR CX EXPERTS
- Instagram Publishing is now Live on Simplify360!
- 8 Easy Ways to Improve Customer Satisfaction in 2021
- 5 Mistakes to Avoid while Converting Social Media Followers into Sales
- 10 Actionable Customer Service KPIs & Metrics to Measure in 2021
- 10 Tips for Customer Service in 2021
- Ultimate Guide: Social Media & Digital Customer Support for Startups
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