Social media, probably the fastest means of marketing has come a long way. Considering today’s business landscape, social media is indispensable from traditional marketing strategies. Good and bad, social media plays a significant impact in building a brand with its…
How frequently do you come across brands which sound too personal or too robotic? Yes, there are dozens of such examples where brands flood out automated tweets to its followers or even worse have tons of robots added as followers…
Though Social Media has been largely associated with popular brands, nonetheless small and medium business also have tremendous opportunity to leverage the power of Social Media. The difference between the large brands and SMEs is the size of the community…
FROM OUR CX EXPERTS
- Instagram Publishing is now Live on Simplify360!
- 8 Easy Ways to Improve Customer Satisfaction in 2021
- 5 Mistakes to Avoid while Converting Social Media Followers into Sales
- 10 Actionable Customer Service KPIs & Metrics to Measure in 2021
- 10 Tips for Customer Service in 2021
- Ultimate Guide: Social Media & Digital Customer Support for Startups
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