Twitter has introduced Vine, a mobile service that lets twitter users to capture and share short videos, in January this year. Twitter Vine, like tweets has a limit of 6 seconds. Twitter allows vines on its platform to encourage creativity,…
In a Q4 2011 survey of worldwide online consumers, Oracle found that online users valued having a number of pathways to customer service support, including through social media, click-to-call services and instant messaging. Today, customers are talking about you with…
