Social Media & Crisis ManagementSocial Media & Crisis Management https://simplify360.com/wp-content/themes/corpus/images/empty/thumbnail.jpg 150 150 admin admin https://secure.gravatar.com/avatar/42a6687a7e786ed2157ae4f74344aeec?s=96&d=mm&r=g
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As the customer’s voice starts is gaining more power, the relevance of crisis management is increasing rapidly. Today. enterprises are investing large sum of capital to track negative voices and deal with the issues in real-time. Be it on blogs or twitter, the most responsible enterprises are actively engaging with their upset customers. Lets look in detail how Social Media can be implemented in Crisis Management.
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