AI-powered chatbots for customer support.
To fuel everyday conversations & beyond.

Automate up to 90% of your support across channels while reducing 30% support costs.
Deliver human-like, personalized support anytime and every time with AI-driven chatbots.

Build better customer relationships at scale with
powerful AI-support bots.

AI support bots on channels you need.

Extend your support team a helping hand across all your channels. Deploy AI-powered chatbots for support on your Web, WhatsApp, Instagram, Facebook and more! Provide seamless and consistent support across all channels.

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Personalized support for delightful CX.

Provide customers with hyper-personalized, tailored support! SimplyBot identifies customer intent, interest and provides them with relevant recommendations and appropriate solutions. Deliver customer delight with every conversation.

Human-like interactions in every instance.

SimplyBot is powered by Natural Language Processing, Machine Learning and Sentiment Analysis enabling human-like interactions and appropriate responses. It’s like talking to your next-door neighbor!

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Guide customers along their journey.

Make interactions a walk in the park for customers. Display FAQs, helpful articles and CTA buttons for customers for easy interactions and quick resolutions. Deliver the best self-service experiences.

Integrated Live Chat. For real-time support.

Be there when your customers need you. SimplyBot AI-powered chatbots automatically route conversations to real agents for high-priority complex tickets or when asked - makes sure every customer gets their queries resolved.

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Put your agents in control.

Boost agent productivity by automating 90% of support. Enable agents to collaborate and resolve complex issues and view all support queries from one centralized dashboard. It’s like making support a delight for your agents.

How Simplify360 helped Tata Play reduce the cost per message resolution with a Whatsapp Bot Integration?

Tata Play, India’s leading DTH service provider, saw a 40% reduction in the cost of resolution while serving 1 million customers after integrating WhatsApp as the primary channel to engage and communicate with their customers.

Why choose Simplify360 AI-driven chatbot for support?

24x7
Support

support

Provide 24x7 intelligent support across all channels.

NLP &
AI-Powered

NLp AI powered

Built with the best technology for best support experiences.

Highly
Customizable

Highly customizable

Make support bots resonate with your brand style.

Multi-lingual
Support

Multi-lingual support

Provide regional support with 55+ built-in languages.

In-depth
Insights

In-depth insights

Track chatbot performance with actionable insights.

Omnichannel
Deployment

Omnichannel deployment

Provide automated support on channels you prefer.

Automate your support today.
Start using SimplyBot.

Know how AI-powered chatbots can help with your customer support. Get in touch with our experts over a 1-on-1 demo call and let us tell you how we can help streamline your customers' support with AI-driven chatbots.

FAQs about AI-driven chatbots for customer support

AI chatbots can be used to automate your customer service by answering the most common FAQs and trivial questions. When needed, chatbots can also route tickets to live agents for real-time support. 

Some of the benefits of using email management software include improved agent productivity, better first response rate, high customer satisfaction scores due to personalized support and more.

Some of the popular customer email management softwares are Simplify360, Freshdesk, Hive and more.