The Ultimate Guide to Improve Customer Experience
If your social customer service team is struggling to keep up with your customer complaints and queries on social media and achieve great customer experience, this E Book will provide you detailed guidelines on setting up robust social CRM platform with elicit examples.
Key takeaways from the ebook:
- Industry trends on Social CRM
- Understanding how customers are evolving on social media
- Guidelines to your social customer service team on do’s and don’t
- Helpful guides for choosing your social CRM platform
- The upcoming new technology trends