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Servicing Customers Socially

Step by Step Guide to the CRM Process

CRM can be challenging, not specifically the replying aspect, but identification and understanding the gravity of the messages. A reaction to a particular message, is a trigger from a chain reaction of understanding the type of message to decision making about what...

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Is Google+ gearing up to be the next Top Social Media network?

Google+, a social network introduced by Google in 2011, won no laurels and neither did many people like it. But with the each passing day, Google+ has improved to now become a network bigger than Twitter. Google Plus unique features are making it special and happen...

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