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Servicing Customers Socially

Social Research Reporting

Drive your marketing through social data

Get ready made insights and social benchmarking reports at your convenience for better campaigning.

Understand your social performance

Brand Audit Reports

A better way to stay ahead of competition is knowing your strengths and weaknesses. We provide weekly/monthly brand audit reports to help you understand how your content and campaigns have performed. We also provide analysis based suggestions as a bonus.

Get Market Intellience

Industry Reports

Understand the industry trends, competitor performance, content popularity and customer reactions to various marketing parameters through comprehensive industry analysis reports with key industry highlights for easy reference.

Understand your audience better

Consumer Insights

Get a complete understanding of who your customers are by understanding their preferences of social platforms, their engagement score, likes and dislikes, demographic data, geographic presence and more.

More Features:

Simplify360

Contact Management

Keeping your contct list clean and handy

Profile Comparison

Compare successes and failures to target your customers better

Social Customer Service

Manage your relationships better using a simpler UI

Customer Satisfaction

Measure your CSAT score by sending out quantitative surveys

Easy Data Access

Download actionable formats of data, such as excel

Easy Integration

Connect your traditional CRM tool with our platform for better data visualization