Simplify360 makes easy to listen, analyze, engage and optimize on social media. With Simplify360, you'll get:
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Keywords setup process is now simple and highly flexible.
Create multi-level tags to segment social conversations.
Design your own customer detail field for your CRM.
Receive detailed engagement metrics for your social content.
Create custom CSAT/NPS survey to gain feedback from your customers.
Drill down your dashboard to subquery level.