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Servicing Customers Socially

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Better than the Best

Brand New Features

Enhance keywords monitoring

Keywords setup process is now simple and highly flexible.

Multi level Tagging

Create multi-level tags to segment social conversations.

Customizable contact management

Design your own customer detail field for your CRM.

Content performance metrics

Receive detailed engagement metrics for your social content.


Create custom CSAT/NPS survey to gain feedback from your customers.

Subquery level visualization

Drill down your dashboard to subquery level.