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Servicing Customers Socially

A Complete Social CRM
Package for Your Business

Drive more business with great customer service.

Get Started !

Simplify360 makes easy to listen, analyze, engage and optimize on social media. With Simplify360, you'll get:

  • Listen Everywhere. Monitor your brand across the web (Blogs, Discussion, News, and custom sites) and social media sites (Twitter, Facebook Page, YouTube, Instagram, LinkedIn Page, Tumblr, Google+, Google Play Store) in one place.
  • Social Analytics. Using in-built machine learning engines you can automatical sentiments classification and drillable topic word cloud. In addition, get interactive summary dashboards with trends charts, demographics and filters.
  • Intelligent Workflows. Define your know rules to route cases among team members and escalate automatically. Use case desposition forms, Knowledge base and Response Templates to speed up your response time on social media.
  • Many more. Beside these key features, there are many other interesting features to make improve the effeciency of your work and productivity of your team.

Ready to discover what's possible with Simplify360? Fill out the form and we'll reach out to walk you through what your organization needs to start working intelligently with Simplify360.

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Better than the Best

Brand New Features

Enhance keywords monitoring

Keywords setup process is now simple and highly flexible.

Multi level Tagging

Create multi-level tags to segment social conversations.

Customizable contact management

Design your own customer detail field for your CRM.

Content performance metrics

Receive detailed engagement metrics for your social content.

CSAT/NPS

Create custom CSAT/NPS survey to gain feedback from your customers.

Subquery level visualization

Drill down your dashboard to subquery level.