If you are looking for a system to respond online social media queries and complaints, than Simplify360 has the best message tracking and responding system. In addition to responding, it also allows you to audit your response for future analysis.

For Customer Support

  • Effective Conversation Tracking and Management
  • Easy to use Response System
  • Team workflow
  • Task Auditing and Reporting

Why Simplify360 ?

"We have been using Simplify360 analytics for some our client brands. Simplify360 helps get a better understanding the community (whether on Facebook or Twitter) and how that community is engaging with content, which in turn helps to refine brand content strategy."

Hareesh Tibrewala - Joint CEO, Social Wavelength