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Servicing Customers Socially

CRM Integration

To Keep All Your InformationA Single Click Away

Integrate with Simplify360 to ensure complete understanding of your customers and their impending problems.

Keep Your Customers Closer

Contact Management

Integrate your CRM data with simplify360’s contact centre to access all information related to a particular customer on a single screen. Achieve customer delight through more personalised conversations.

Keep Your Efforts Minimum

CRM Integration

Make the ticketing chain shorter by integrating your in house CRM database with simplify360 to activate single ticket creation for multiple platforms, to avoid confusions related to multiple concerns raised by the same customer.

Get Access To Maximum Data

Multiple API Access

Access multi source data through strong API connections with multiple social channels. Reach your customers as and where they are through a single platform.

More Features:

Simplify360

Contact Management

Keeping your contct list clean and handy

Profile Comparison

Compare successes and failures to target your customers better

Social Customer Service

Manage your relationships better using a simpler UI

Customer Satisfaction

Measure your CSAT score by sending out quantitative surveys

Easy Data Access

Download actionable formats of data, such as excel

Easy Integration

Connect your traditional CRM tool with our platform for better data visualization