Integrate your CRM data with simplify360’s contact centre to access all information related to a particular customer on a single screen. Achieve customer delight through more personalised conversations.
Make the ticketing chain shorter by integrating your in house CRM database with simplify360 to activate single ticket creation for multiple platforms, to avoid confusions related to multiple concerns raised by the same customer.
Access multi source data through strong API connections with multiple social channels. Reach your customers as and where they are through a single platform.