Social Media & Crisis Management

May 29, 12 By Deep


As the customer’s voice starts is gaining more power, the relevance of crisis management is increasing rapidly. Today. enterprises are investing large sum of capital to track negative voices and deal with the issues in real-time. Be it on blogs or twitter, the most responsible enterprises are actively engaging with their upset customers. Lets look in detail how Social Media can be implemented in Crisis Management.

Social Media & Crisis Management

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About Deep

CMO, Co-Founder of Simplify360

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