Unlike the system defined role in the previous versions, now a user will have the option of controlling access to the application by defining roles and permissions associated to a specific role.
These Roles and Permissions can be managed by navigating to Admin> Manage Roles/Permissions.
Some system defined roles are already provided to user out of box. User has the option to add a new role or Copy the existing role and modify according to use cases.
Out of box roles and permissions are defined at:
• Workbasket level.
So a user’s behavior changes from profile to profile, workbasket to workbasket and at overall level depending up on the granted permission.
Also users will have the option to add a new role or Copy the existing role and modify permissions to the role based on the use cases.
Permissions are defined to control the entire application. Permissions can be modified for a custom user but not for system defined roles.
Permissions are defined at three levels just like roles at Organization, Profile (in Listen) and Workbasket levels.
Note: For organization level permissions to reflect, user has to logout and login.