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Servicing Customers Socially

Social CRM Metrics You Need to Measure

You might be doing a lot of activities on social media, including social crm, but how do you know whether you are doing it right or not. Therefore, you need to measure your performance by keeping track of various metrics. Numbers are the only proof you will have in...

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How to identify and grow your social media leads?

An excellent product or great service’s accountability is directly proportional to the amount of sales it makes. Higher the usage of a product, people tend to trust the product more and opt for it, in fact in many cases even upping their budget margins for great ...

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Social Media campaigns that worked versus failed in 2017

A “Social Media Campaign” is a coordinated marketing effort to reinforce or assist with a business goal using one or more social media platforms. Campaigns differ from everyday social media efforts because of their increased focus, targeting, and measurability ...

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Simplify360 Innovates on Brand Analysis and Email Workflow Management

Too many brand mentions, unorganized brand data and multiple actions on various posts leaving you confused? How about we tell you, we have created a dashboard which lets you visualize all your brand posts and their performance in an organised manner! Simplify360 an...

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Top 10 Instagram Marketing Hacks

Every new place you visit, new memory you create, new and old friends you meet, or even the newest dish you eat, deserves an Instagram post! Why, isn’t that what all youngsters today swear by? If you are not using Instagram, you’re too old school. If you don’...

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SOCIAL CRM: The Bigger Picture

Here’s taking a look at all things important around Social CRM. We curated a list of multiple segments from the CRM industry to provide you a bigger picture about the need and effect of CRM. We have also provided a list of do’s and don’ts to enhan...

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Swiggy has the “Fastest Response Time” on Social Media

The most common phrase used by most youngsters today – out of hunger – is “Let’s order food online”. Brands like Swiggy, Zomato, Holachef, Faasos and more are on a cut-throat competition trying to deliver hot and tasty food to their customers, oft...

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Social CRM: World Statistics and India Statistics

Customer Relationship Management has clearly become the centre of all businesses today and great customer service is slowly becoming the driving force for most successful brands in the market. The statistics of CRM and CRM products usage has changed drastically ove...

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SIMPLIFY360 INNOVATES ON GOOGLE PLAY AND WECHAT LISTENING

  Ever wondered how simple life would be if you could access all your social profiles from a single window? A lot of Social Listening tools provide the listening capability but not in its entirety. With Google Play and WeChat profile tracking and listening cap...

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5 Ways to Improve Your Social CRM

Social CRM has taken a front seat in today’s date and keeping track of the most recent updates is important. Detailed analysis of CRM by various brands on social media has introduced multiple ways to enable brands to stay on top of the Social Customer Service...

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