Social Media Updates – April Edition 2023
We’ve got some pretty exciting updates for you this month. So no chit-chatting.

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Customer support services play a pivotal role in the success of enterprise-level B2B businesses. With the increasing complexities and demands of modern business operations, ensuring seamless and efficient customer support

Hey folks, Let’s talk about the exciting world of multichannel and omnichannel approaches.  We’ll explore what is an omnichannel strategy and why moving to an omnichannel strategy is vital for

2024 requires businesses to harness cutting-edge technology such as AI to deliver seamless and memorable customer experiences. In a milieu where customers are becoming more demanding, switching to competitors for

A recent report by 10x Banking has revealed that banks across the globe are witnessing as much as a 20% drop in customer retention rates. This is mainly due to

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