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Servicing Customers Socially

How to Scale Your Inbound Marketing Leads?

The ultimate goal, forever company is to increase their sales, how do brands achieve that is the actual question. While outbound reach out is one tried and tested method, it is also a hit or miss tactic to generate leads. Inbound marketing on the other hand drives ...

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Influencer Marketing in 2017 and Social CRM Influencers You Should Follow

  Twitter was built on the concept of following people and keeping track of what they are doing in their life. People follow only those who are either going to provide them entertainment, will keep them informed about certain topics they wish to know more abou...

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Top 5 Industries that Doesn’t Understand Customer Experience

With the beginning of digital era, having a consistent brand voice isn’t easy. A few companies understand customer experience as cleaning up the mess efficiently or being responsive when needed. But, a Mckinsey study says,  companies need to move from touch ...

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Enterprise Level Advertising to be Introduced on WhatsApp

If you were one of the believers of WhatsApp being ad free forever, your dream is about to be shattered. There was a time when WhatsApp had almost mocked Facebook for being filled with ads, leave no space for privacy. In one of the statements, WhatsApp’s spokespe...

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HOW TO BUILD LOYAL CUSTOMERS OUT OF ONLINE SHOPPERS?

It’s festive season and online shopping sites are buzzing with new collections in every category. Customers are constantly comparing and making choices, selecting one site over the other, one brand over the other, trying to strike the best deal. In fact, all onli...

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Customer Experience over Customer Delight

What do my customers need? An astute Marketing Manager knows that customer experience(CX) is most crucial for his business. He lays importance on understanding how they can deliver better rather than what they deliver. To ameliorate CX, the savvy marketers focus on...

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Simplify360 Sets up Sales Office in Delhi, On-boards OneClick Technologies as a Partner

NEW DELHI, September 7, 2017: Simplify360, leading social customer service platform, announces the opening of its new branch office in Delhi, for better market access and coverage. As an opening stunt, Simplify360 has on-boarded OneClick Technologies, a premium ...

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Social Media Analytics Market Growing at a CAGR of 28.6% During 2017 to 2022 Says a New Research Report at ReportsnReports

According to a research conducted by ReportsnReports, the social media analytics market is predicted to grow from USD 2.71 billion in 2017 to USD 9.54 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 28.6%. That’s huge! “Browse 80 Market Data Tables ...

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Why do Brands Need Social Listening in 2017?

Social Media Listening in today’s date is barely limited to simply understanding the number of likes and comments you have received on your posts and how your campaign has performed. Innovation among social listening and CRM tools has enabled bigger and smaller b...

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5 Practical ways to Activate Facebook Green Badge

According to a Business Insider Report, the combined user base of the top four chat apps (WhatsApp, Messenger, WeChat, Viber), is larger than the combined user base of the top four social networks(Facebook, Instagram, Twitter, LinkedIn). Customers are frequently us...

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